• Raise and update permit requests using Symology and Street Manager and Aurora.• Study build packs and carry out desk top surveys to determine what traffic management solution is required for each job. • Liaise with Councils highways departments and traffic management suppliers to ensure all agreements and resource are confirmed. • Manage build change requests.• Create job packs, Rams and Utility Stats. • Create and update jobs on Geopal.• Raise and manage purchase orders and process invoices.• Build and run reports for management and the customer.• Main point of contact for escalations from field engineers and contractors. • On-call weekends as point of contact to resolve issues.

• Managing up to 10 projects simultaneously with key responsibility for – design to specification, design modification, revising drawings to sign off and upgrades of new and existing emergency power generation systems with a specific focus on acoustic enclosures• All aspects of scoping, resource management & risk management for all projects• Planning & monitoring full project budget, including managing risk & identifying areas of potential risk• Review & authorisation of all deviations to signed off specifications• Extensive liaison with clients, project managers, mechanical managers, onsite engineers, health & safety officers & operating sub-contracting teams

• Project manage the installation of 109898 meters of blown fibre tubing and dark fibre around the University of Birmingham and Selly Oak campus, including internal cabling of five buildings. Projected completed on time and in budget.• Completed all projects that I managed for Concept Solutions People on time and within budget. • Planned and proved the route via existing sub-ducts and underground tunnels.• Managed civils contractors working on site carry out installation of new chambers and ducting. • All projects assigned to me during my time of employment were successfully completed on time and within budget.• Managed the team of contractors installing the blown fibre tubes and fibres. • Responsible for project budget and finances, forecasting future costs. • Managed Highways road closures and teams working in carriageways.• Attended weekly customer meetings and maintained on site relationships with other companies working on site. • Raised and managed Highways Noticing, liaising with city councils.• Created and managed public car parking bay suspensions. • Liaised with local businesses owners/public to ensure works being carried out would have least impact on their business or daily routine.

• Responsible for management and delivery of site share and third party installations, upgrades, equipment reductions and relocations of telecommunications equipment on all Arqiva Towers, Rooftops and Greenfield sites for major telecommunications customers, including EE, Vodafone, O2, BT and UK Broadband.• Successfully managed up to 110 projects at any one time. • Carry out H&S Audits and accident reporting for sites• Maintained key supplier relationships and understanding of delivery capabilities and capacity• Managed external and internal SLA’s and KPI’s whilst focusing on revenue, cost and time.• Managed and created project plans, handover pack, management reports and invoices.

• Responsible for Vodafone cell sites and infrastructure. • Manage and resolve all access issues that arise to maintain maximum cell availability.• Manage and resolve the Health and Safety issue that arise on all Vodafone sites.• Manage and control access to sensitive or high security Vodafone sites.• Chair weekly meetings on all site access and H&S issues with Vodafone and Vodafone partners.• Liaise with Vodafone landlords to resolve all access and legal issues that arise.• Manage all cases of legal and access disputes. • Ensure cases are kept up to date on Remedy, AMDOCS Clarify and Work Force Management.• Liaise with all other mobile telephone operators to resolve access and Health and Safety issues that arise on sites that are hosted by them.• Update and maintain Even-flow with Health and Safety warnings and up to date Landlord and site provider details.

•Resource planning and management of the national network engineers, dispatching network engineers to fix faults within the defined SLA’s.•Manage all service and install referrals to networks through to their resolution, engaging with other groups as appropriate.•Main point of contact for information on the status of faults for problem management and sales teams.•Manage the scheduling and communication of maintenance activities for the success networks.•Part of a team of Despatch Engineers working on a 24/7 * 365 day shift rota to provide support to network field engineers•Scheduling and monitoring of project build and upgrade activities for the access networks

•Project management of all HR projects.•Managed a team of 12 HR recruitment officers and outsourced resource partner.•Negotiated with the Coventry Unions as the company representative.•Chairperson for the Health & Safety Committee.•Acted as the first point of contact for a newly centralised HR function, ensuring managers throughout the business were supported in the planning of their HR activities•Managed a variety of suppliers / partners on behalf of Marconi UK HR Services including resourcing and outplacement (£5m), healthcare (£1.5m) training and assessment (£1m) and the voluntary healthcare agreement (£2.5m).•I was a member of the Coventry Board of Management (a team to improve moral & the working environment).•Led reviews of outsourced services against SLA's & KPI's, working with the procurement department to ensure appropriate delivery of service at reasonable cost. Managed tender exercises to identify best in class suppliers / partners to support key Marconi HR programmes.•Reviewed the performance of suppliers against defined Service Level agreements. Conducted regular review meetings to resolve complaints and problems.•Provided forecast and budget planning against demand, including all associated administration & justifications.•Undertook budget management and monthly business recharges to ensure each business was correctly charged for services used.•Performed General HR duties.

•Managed a team of 40 members of the Network Evolution Team and £1.5m of equipment, providing network upgrades to global customer base.•Undertook resource planning to ensure the team had the correct skills required to perform each project.•Project managed the upgrade of network management systems globally to ensure satisfactory completion on time and in budget.•Conducted site visits and quality checks•Raised customer-engineering issues with development engineers to ensure satisfactory resolution.•Conducted appraisals, performance reviews, disciplinary and dismissal matters and managed recruitment and staff development planning for the department.•Provided training on Marconi network management Systems. EMOS, MV36, MV38.•Conducted network management upgrades on global scale.