Area Manager Parts & Service Sales
Schaffhausen, Switzerland
A move to a more commercial role but still working on the African continent. I managed the parts and service sales business for the North African, Middle Eastern, West and Central African markets. I looked to continually improve how our dealers, and we as a parts team, did business by creating work instructions for Letters of Credit, standardizing the shipping codes in use and providing inventory training to the dealers, amongst other things. I lead the project to transition the parts business from the Swiss office to the South African office in Johannesburg. A productive, rewarding and enjoyable three years working in a well managed organization with a diverse bunch of colleagues.