Graham O. Email & Phone Number

Saint Paul, Mn, Us

Waldkirch, De

Waldkirch, De

Conduct in-depth analysis and assessment of security incidents within central security platforms, specializing in threat hunting.Play a pivotal role in the ongoing development and review of incident response scenarios, focusing on areas such as Phishing Attacks, Malicious Attachments, Malware, Suspicious password requests, and Unauthorized network access.Lead cloud security operations and actively contribute to the development of cloud detection engineering strategies, emphasizing Cloud Security Posture Management findings remediation and providing consultative support to cloud resource owners. Demonstrate expertise in API development and comprehensive documentation, facilitating seamless integration and functionality within the security framework.Spearhead the creation of security use cases and playbooks, optimizing incident response procedures and fortifying preemptive security measures.Leverage threat intelligence and conduct OSINT operations to proactively identify and mitigate potential security threats.Mentor and onboard new colleagues, ensuring a smooth transition into the security operations team.Develop and deliver compelling demonstrations and presentations for internal peers and stakeholders, effectively conveying complex security concepts.Conduct extensive research on emerging threats and attack methods to stay at the forefront of cybersecurity trends.Implement robust monitoring systems to detect and respond to a range of security incidents.

Eagan, Minnesota, Us

Progressed from Help Desk Associate to the level 2 position of Escalation Services Technician, showcasing a commitment to continuous professional development and technical expertise.Maintained relationships with customers, ensuring a high level of satisfaction and trust in service delivery.Responded to and resolved tickets efficiently, demonstrating a proactive approach to problem-solving.Acted as the escalation point for more advanced problems, providing in-depth technical expertise and guidance to resolve complex issues.Worked on projects and devised accepted solutions, contributing to the enhancement of network infrastructure and security.Built, implemented, maintained, and supported firewalls and other network devices, ensuring robust network security measures were in place.Designed, deployed, and monitored secure network services including IDS/IPS, SIEM, Log & Pcap Analysis, WLAN, WAN, SSL VPN, ISAKMP, IKEV2, IPSEC, GRE, OSPF, LLDP-MED, HA, HTTP/S Proxy, SSL Decryption SSO, and 802.1X.

Eagan, Minnesota, Us

I enjoyed being on the front lines of a fast-paced help desk call center, where I excelled at quickly solving technical issues and building strong relationships with customers. I gained valuable experience troubleshooting physical hardware, such as dental x-ray sensors and 3D panoramic x-ray machines, and installing dental practice management software like Eaglesoft, Softdent, and Opendental. Over time, I transitioned to tackling more complex projects, including configuring client-server databases, setting up site-to-site VPN connections, and ensuring the seamless operation of customer sites.

Founded In Minneapolis, Now Wfa!, Us

Performed audio recording, editing, mixing, and sound design with 7 years of experience in a commercial voiceover studio.Handled maintenance and troubleshooting of computers and electronics in studios and offices, ensuring seamless operation of equipment.Proficient in working with a variety of hardware and software, including:Windows and Mac OSX operating systemsPro Tools, Nuendo, Premier, AuditionAudio over IP, Dante Network Audio, ISDNYamaha audio consoles, mic preamps, headphone, and talkback systems.Recorded, edited, and mixed thousands of radio and TV commercials for prominent advertisers such as Proactiv, Rosetta Stone, LifeAlert, Terminix, Lumber Liquidators, Hydroxatone, and more.Emphasized strong interpersonal skills to provide a high level of customer service, ensuring client satisfaction and trust.

Associate Of Arts And Sciences (A.A.S.), Recording Arts Technology/Technician

Education record