Senior Consultant, Organisation Transformation & Talent: specialising in People and Behavioural Change

Change Management Consultant

Managed a team of 5 responsible for all organisational development activity across the organisation including change management, leadership development, performance management and team development.Key responsibilities included:• Managed the design and implementation of Employee engagement surveys and associated improvement plans. This included the coordination and management of a network of people champions to drive forward business improvement plans• Worked in… Show more Managed a team of 5 responsible for all organisational development activity across the organisation including change management, leadership development, performance management and team development.Key responsibilities included:• Managed the design and implementation of Employee engagement surveys and associated improvement plans. This included the coordination and management of a network of people champions to drive forward business improvement plans• Worked in collaboration with Fujitsu, BBC, John Laing, G4S, Aviva Insurance, Eversheds, Home Office, Metropolitan Police Service, Surrey Police and Thames Valley Police to design and facilitate a Cross Business Talent Development Forum for senior executives aspiring to board level.• Developed a full programme of outplacement support for individuals facing redeployment and redundancy including:o Online Career Change Centreo E-learning packageso Fortnightly Newslettero Career transition workshopso Network of ‘Change Champions’o Working with Job Centre Plus and local college• Programme director for accredited leadership development programme and management of team of assessors. Programme resulted in Level 5 Diploma in Management and Leadership accredited by the Chartered Management Institute.• Developed and managed organisation people strategies, training needs analysis, learning & development catalogues and the e-learning managed learning environment.• Designed and delivered team development interventions, utilising appropriate psychometric inventories and diagnostics. Show less

Key responsibilities included:• Responsible for all learning and development, e-learning and external training providers. Delivered 58% savings over 2 years by managing the procurement process for all external learning and development providers. This included creating tender documents, evaluating bids, negotiating costs and the evaluation of successful providers.• Developed and delivered a leadership development programme targeted at senior managers delivering change. Programme… Show more Key responsibilities included:• Responsible for all learning and development, e-learning and external training providers. Delivered 58% savings over 2 years by managing the procurement process for all external learning and development providers. This included creating tender documents, evaluating bids, negotiating costs and the evaluation of successful providers.• Developed and delivered a leadership development programme targeted at senior managers delivering change. Programme centred on utilising coaching techniques and included an element of 360 degree feedback.• Researched, designed and managed the implementation of a new performance appraisal rating matrix and moderation process for 2200 employees. Changes realised a higher differential of reward for exceptional performers with the percentage of staff awarded the highest performance rating falling from 32% to 15%• Delivered and facilitated capability development programmes at all levels of management, from large scale group interventions, small focus groups, and action learning sets. Utilised the full scope of learning and development delivery, from virtual classrooms to conventional classroom training Show less

Key responsibilities included:• Created and implemented NPIA organisation development processes and mechanisms to ensure Investors in People standards were met throughout the agency• Improved management capability in NPIA through use of management development programmes and bespoke events including of creation of the NPIA Managers Charter• Maximised the effective use of the NPIA performance appraisal process including quality assurance and advice on policy and… Show more Key responsibilities included:• Created and implemented NPIA organisation development processes and mechanisms to ensure Investors in People standards were met throughout the agency• Improved management capability in NPIA through use of management development programmes and bespoke events including of creation of the NPIA Managers Charter• Maximised the effective use of the NPIA performance appraisal process including quality assurance and advice on policy and process.• Contributed to team and individual development by using appropriate psychometric Inventories• Supported the design, implementation and delivery of the Corporate Induction process and programme, ensuring that new employees are welcomed to the organisation consistently and effectively. Show less

Responsibilities included:• Co-ordinated SAP training events across 12 geographically diverse locations to enable all NPIA staff to be trained quickly and effectively.• Supported the implementation of the PDR process.• Developed NPIA processes to ensure training and development activity improved individual and team effectiveness and provided value for money.• Contributed to the design and delivery of a portfolio of learning and development events.

Responsibilities included:• Line management of two HR Operations Administrators• Production of Monthly HR Headcount reports• Providing professional advice to managers within the business• Assisting in the grievance process at all levels

Worked without direct supervision, responsibilities included:• Administration of the entire recruitment process from advert to induction of new employees.• Dealt with queries from employees, prospective employees, and other government departments.• Ensured that both personal files and the SAP ERP system were up to date • Administration of resignations, promotions, overtime, childcare claims, maternity and paternity leave, career breaks and general pay queries.