-Drove the adoption of Agile practices on a multi-year project consisting of six teams and over 120 individuals working to develop a financial reporting tool at a leading Oil & Gas company-Assessed progress of deliverables against predefined targets on a regular cadence to determine delivery health and escalate risks and impediments-Coordinated the defect management process, including leading defect triage meetings, preparing daily reports, and facilitating communications across teams located in four countries-Developed dynamic reports using Excel, SQL, and Power BI that gave insight into project dependencies, defects, risks, and bottlenecks-Facilitated all Agile ceremonies, including Program Increment planning, sprint planning, daily standups, backlog refinement, and sprint retrospective-Served as SME for project management software Azure DevOps, developing training materials and leading instructional sessions-Obtained SAFe Scrum Master and SAFe Release Train Engineer certifications from Scaled Agile, Inc.

-Demonstrated in-depth knowledge of products from premier outdoor brands such as Arcteryx, Patagonia, The North Face, Mountain Hardwear and more-Interacted with customers to form a personal connection, assess needs, and make proper recommendations-Maintained attendance at brand training clinics to ensure up-to-date product knowledge-Assigned to an exclusive group of employees authorized to perform returns

-Taught accelerated STEM courses to underprivileged youth in the Lansing area, including LEGO Robotics, Game Design, and Digital Media-Fostered an atmosphere of support and inclusivity among children of diverse backgrounds