Healthcare IT Project Manager for a private, not-for-profit corporation which owns and operates 13 hospitals in MarylandSOFTWARE IMPLEMENTATION: Worked with Adventist leadership and IT teams to implement deliverables based on fully vetted value driven business requirements.STAKEHOLDER RELATIONSHIP DEVELOPMENT: Worked with stakeholders to explore and elicit options used to identify business needs as well as workflows for tangible provable requirements that were business value driven.INFRASTRUCTURE UPGRADES: Led infrastructure upgrades at 8+ healthcare sites for IT closet upgrades, office relocation and rebuilt departments by overseeing different teams for installation of network switches, low voltage cabling, telephony, workstation devices and user accessories. Accomplishments- Translated SOWs and Master Agreements into workable plans of actionable requirements and deliverables for communications (Spok, Nuance), financial (MDaudit, LogixHealth) and patient care (Baxter, Masimo) implementations- Led several server change roll-outs impacting remote data center and onsite locations. Seamlessly updated end user devices affected without impacting patient care. - Implemented and upgraded system interfaces. Multiple projects required unifying a new vendor server or cloud connection. Projects often included data sharing via SFTP as well as HL7 interfaces with a third-party vendor. - Led a team of 12 during major IT infrastructure and software upgrade. Installed 6 operator consoles while combining 3 call centers into one location.- Created and managed an effective Request for Proposal (RFP). Managed process from collaboration with UMMS leadership in determining and setting requirements while acting as POC for guiding vendors to identify best offers.

Healthcare IT Project Manager for a private, not-for-profit network of healthcare providers including hospitals, rehab, mental health, and home health based in Gaithersburg, MD. IT PROJECT MANAGEMENT: Managed several major IT projects that required defining project objectives, developing project plans, establishing timelines, assigning tasks, and monitoring progress.RISK MANAGEMENT & COST CONTROL: Eliminated or minimized project roadblocks as well as cost overages by identifying, assessing, and managing project risks.IT SYSTEMS & SERVICES: Employed advanced skill-sets in project management for integration and infrastructure setup along with configuration to complete on-site systems installations that involve hardware and software installation.PROJECT RESOURCE MANAGEMENT & TRACKING: Monitored project resources by tracking actual usage, adjusting and reporting changes through MS Project and Excel. Accomplishments- Delivered fully integrated solutions such as GE Viewpoint and Cerner FetaLink adding new functionality to hospital staff and impacting thousands of patients.- Cut timelines significantly by managing every step of IT deliverables where opportunities were identified from design through installation of applications, servers, switches, routers, end-user devices, cabling, and telephony. - Oversaw analysis and review of infrastructure blueprints and device implementation strategy for new $400 million acute care hospital with 180 private patient rooms. - Supervised IT infrastructure and device implementations for a new 27,000 sq ft Cancer Center as well as a new 1,000 sq. ft. breast cancer center.

Consultant for Adventist HealthCare SOFTWARE IMPLEMENTATION: Worked with Adventist leadership and IT teams to implement deliverables based on fully vetted value driven business requirements.STAKEHOLDER RELATIONSHIP DEVELOPMENT: Worked with stakeholders to explore and elicit options used to identify business needs as well as workflows for tangible provable requirements that were business value driven.INFRASTRUCTURE UPGRADES: Led infrastructure upgrades at 8+ healthcare sites for IT closet upgrades, office relocation and rebuilt departments by overseeing different teams for installation of network switches, low voltage cabling, telephony, workstation devices and user accessories.

Consultant for CoreLogic WEBSITE UPGRADES: Led implementations for company website upgrades and corrections using Microsoft Office Suite for programming teams offshore in India as well as on site in Maryland. COMMUNICATIONS PORTAL: Oversaw implementation of new appraiser website portal used by over 50,000 users.NETWORK ORGANIZATION: Coordinated re-addressing local data center IP of all devices impacting servers, routers, and websites. PROCESS CONTROL: Instituted process and control improvements for production system enhancements and corrections as well as new projects to increase business awareness along with input verification and approval.

* Coordinated multiple projects with particular focus on project timelines, communications, quality, issue resolutions, and implementations for a wide range of changes affecting several systems involving Mainframe Applications, Web Applications, Client Server Applications and data transmission updates* Successfully implemented projects by applying and enforcing project management methodology and standards including defining scope, scheduling time, negotiating resources, identifying and mitigating risk, controlling cost, verifying quality and establishing closure * Maximized benefits and effectiveness for both external customers and internal stakeholders by coordinating multiple software implementation projects at multiple sites* Designed and implemented financial solutions for pharmacy program incorporating claims processing, disbursements, audit reporting and recovery processes * Established and directed major system documentation which incorporated previous projects and scattered materials to develop a comprehensive resource of business and technical requirements* Monitored, assessed and reported team progress that included Business Analysts, Programmer Analysts, Database Administrators and Quality Analysts * Deepened multi-year relationships with customers by continually seeking opportunities to increase customer satisfaction (e.g., developed and initiated strategies based on satisfaction survey that improved results 10%) * Translated business goals and requirements into potent benefits by developing systematic solutions for enhancements and modifications involving projects and continuing operational support * Communicated regularly with senior management and project leadership to discover system driven solutions for opportunities within their environments to identify needs and evaluate alternative business solutions