Graham Ross Email & Phone Number

London Area, United Kingdom

• Driving the optimization of customer programs and development of our global approach to support customer relationships at FCM Travel:
• Collaborating with Account Management to meet obligations and demonstrate value to customers.
• Development and improvement of internal standards to enhance customer relationships and ensure contractual delivery.
• Working closely with all departments to drive a tangible value proposition for FCM.
• Ownership of internal tech stack and… Show more Driving the optimization of customer programs and development of our global approach to support customer relationships at FCM Travel:
• Ownership of internal tech stack and collaboration tools used for alignment and best practice within Global Account Management. Show less

London, England, United Kingdom

I have a dream! Programme Optimisation is an area that I think is often overlooked in our industry. Contracts are long term but seem to fly by in an industry that is often slow to change. I thrive on seeing our Account Management and Consultancy teams successfully retain their customers and grow and mature their partnerships and travel programmes over the.

United Kingdom

London, England, United Kingdom

• Responsibility for Business Development I work closely with all of our countries across the network, regional sales leaders and country managers, to continue to grow the FCM business in the region and globally..
• Identifying, designing and managing a leading growth strategy within a hugely competitive sector.
• Training and Development for Sales Support, Bid Management and Business Development teams through the EMEA region.
• Production of pricing… Show more Responsibility for Business Development I work closely with all of our countries across the network, regional sales leaders and country managers, to continue to grow the FCM business in.
• Production of pricing proposals within a fast moving and forever changing commercial landscape.
• Production of SLA’s and Contracting Process management and sign-off.

London, United Kingdom

Overall responsibility of the brand with a primary focus on both Our People and Our Customer. As part of the global travel giant FCTG, the FCM UK operation is a top tier equity market in our global large market corporate offering. My job is to ensure growth is in line with global strategy and this comes from our award winning sales and account management.

United Kingdom

Overall responsibility for growth of the business through the success of a team of National Sales Directors. The role requires very close working relationship with Marketing, Operations, Account Management and Technology and a place on the Senior Management team. Strong focus on master plan of the business and influencing the roadmap and development of our.

Scotland

UK based Business Development for FCM Travel Solutions. Scotland based with UK reach focussing on delivery of new business into FCM UK office locations. FCM Travel Solutions: is one of the world's leading corporate travel and expense management consultancies. FCM blends global presence with local, flexible and personal service, and provides end-to-end.

Scotland

London, United Kingdom

EMEA

Responsible for managing all aspects of an assigned portfolio, the majority of whom were serviced on a global platform through the partner network. This includes implementing new accounts, and ultimately focuses on profitable business for both parties and client retention. I excelled in establishing relationships with key decision makers in multiple.

Glasgow

Primary responsibilities were the growth and development of a new office location. Focus on recruitment, training and onboarding new business.

Glasgow

Through 7 years at STA I started initially as a consultant and moved into Assistant and then Branch Manager roles before becoming a City Support Manager with primary responsibility for one office and support management cover for 2 more. Over this time my eyes were opened to every aspect of the leisure travel industry an also at a point when many manual.