Having worked as an associate of Mansion House Consulting on their clients' assignments since July 2010 (please see Grakan Consulting Ltd section below for details) I joined MHC as a Principal Consultant in June 2017.

Cybersecurity Change Programme This recent role involved providing business analysis expertise on the client’s Incident Management and Response projects, within their Cybersecurity change programme.It initially focused on an access entitlement project for their Case Management Tool, which needed to be completed before the 2018 year-end break. The addition of 2,000 Active Directory records, and associated application code, allowed Business Information Risk Officers (BIROs) for… Show more Cybersecurity Change Programme This recent role involved providing business analysis expertise on the client’s Incident Management and Response projects, within their Cybersecurity change programme.It initially focused on an access entitlement project for their Case Management Tool, which needed to be completed before the 2018 year-end break. The addition of 2,000 Active Directory records, and associated application code, allowed Business Information Risk Officers (BIROs) for 25 business units, spread across 80 countries to access only their appropriate Data Loss incident records.The introduction of GDPR rules, together with ever-active threat actors, raised the volume of Cybersecurity incidents being raised and needing to be processed. Projects in 2019 therefore sought to automate processes to increase throughput and efficiency in order to mitigate these risks. Deliverables included: - automated email notification for BIRO to raise awareness of incidents; - an automated investigation process to allow Line Managers to respond to formatted questionnaires;- automating capture of self-reported incidents; - extending use of the case management tool to Highly Regulated Countries, by complying with necessary local regulations.The last project in 2019 handled the deployment, to 280,000 users worldwide, of a new MS Outlook plugin that automated the processing of suspected Phishing emails. Show less

Cybersecurity Transformation ProgrammeThis role involved working within the client’s Cybersecurity division COO, to plan and follow the appropriate steps to implement the new Target Operating Model: expanding and re-organising the division of approximately 1,000 FTE.This highly sensitive role involved working with the division’s Business Managers, and various central teams, controlling the on-boarding and off-boarding of employees into roles, claiming the saves generated, then… Show more Cybersecurity Transformation ProgrammeThis role involved working within the client’s Cybersecurity division COO, to plan and follow the appropriate steps to implement the new Target Operating Model: expanding and re-organising the division of approximately 1,000 FTE.This highly sensitive role involved working with the division’s Business Managers, and various central teams, controlling the on-boarding and off-boarding of employees into roles, claiming the saves generated, then ensuring the necessary approvals were received to recruit and on-board resources in the desired business locations around the globe. Show less

Grakan Consulting, which has now ceased trading, worked with other consulting companies on their clients' assignments.

Working with Mansion House Consulting on clients' assignments.Sep 16 - Apr 17: DTC Connect TransformationGraham joined Program team to lead the planning activities across the program.

Working with Mansion House Consulting on clients' assignments.Oct 15 - Jun 16: CTO Portfolio Delivery GovernanceGraham joined CTO governance team to provide governance and reporting of a portfolio of over 100 shared infrastructure programs.Key responsibilities: taking lead in programme data quality and completeness; adherence to the bank's governance framework; monitoring programme delivery of benefits against costs. Reporting and escalation to divisional leads.Jan –… Show more Working with Mansion House Consulting on clients' assignments.Oct 15 - Jun 16: CTO Portfolio Delivery GovernanceGraham joined CTO governance team to provide governance and reporting of a portfolio of over 100 shared infrastructure programs.Key responsibilities: taking lead in programme data quality and completeness; adherence to the bank's governance framework; monitoring programme delivery of benefits against costs. Reporting and escalation to divisional leads.Jan – Sep 15: KYC ProgrammeGraham joined the programme in its third phase: to implement globally, new enhanced client on-boarding procedures. Initial role was to re-establish the PMO, focussing on Stakeholder and Regulatory reporting.Once in place, responsibilities were added for oversight of a number of the more challenging implementation projects.Key responsibilities: setting up Programme Governance functions; Programme wide plan management; oversight of work stream progress; oversight of implementation projects.Oct 12- Dec 14: Stride ProgrammeJoined the initiative to re-engineering the bank’s financial reporting systems.Initially responsible for leading programme-wide planning on the Release 1 build phase from Oct 12 to go live in Sep 13. It included creating an hour-by-hour plan for the 4 day implementation and running a 24x7 Command & Control Centre managing the various global teams. To ensure success, a number of dry runs were completed.For the second phase, from Oct 13 - Dec 14 the role took on a Governance and Control stance, closely monitoring the build and implementation of three quarterly releases. - May: go live of first part (R2.1) introduced a new adjustment tool- Aug: the second part (R2.2) completed the release’s infrastructure- Nov: third part (R2.3) focused on enhancing the user experience.Key responsibilities included the overall lead in Programme planning, together with detailed planning and control of the testing and implementation tasks. Show less

Working with Mansion House Consulting on clients'​ assignments.Jan 2011 - Sep 2012: Erasmus ProgrammeErasmus was a business consolidation programme to migrate the business and clients purchased from ABN in the Netherlands. It involved working in Frankfurt with a number of systems development teams and in Amsterdam to define and implement each product work stream's migration approach.Knowledge gained in the design phase was used to create and manage the migration… Show more Working with Mansion House Consulting on clients'​ assignments.Jan 2011 - Sep 2012: Erasmus ProgrammeErasmus was a business consolidation programme to migrate the business and clients purchased from ABN in the Netherlands. It involved working in Frankfurt with a number of systems development teams and in Amsterdam to define and implement each product work stream's migration approach.Knowledge gained in the design phase was used to create and manage the migration Execution Plan. This grew, through 5 Dress Rehearsals and 2 Migration waves, to over 1,000 high-level tasks each backed by a work stream runbook. The detailed plan knowledge also enabled Graham to lead critical shifts in the project's Command & Control Centre, managing the implementation plan.Key responsibilities were the programme lead in the definition of each streams migration process; the consolidation of the streams into the overall Programme plan; detailed planning and control of the Dress Rehearsal and Migration tasks. Show less

Working with Mansion House Consulting on clients' assignments.Programme Manager within GES IT. Working on various projects, including the eCommerce Data Centre Co-Location projects (NSE, Chicago, EUREX) and application migrations (Exchange Link -> OTL).

Demand Planning ModelA small MHC development team worked with the customer to create a Demand Planning tool that would match their Demand Requests to available resources, with the requisite skills set. It provided the customer’s Programme Governance team with the ability to both perform an initial Matching, then manipulate the allocated resources or project periods to get the best utilisation of their scarce resources.My role involved investigating current Demand requirements… Show more Demand Planning ModelA small MHC development team worked with the customer to create a Demand Planning tool that would match their Demand Requests to available resources, with the requisite skills set. It provided the customer’s Programme Governance team with the ability to both perform an initial Matching, then manipulate the allocated resources or project periods to get the best utilisation of their scarce resources.My role involved investigating current Demand requirements, devising the required input forms, then working in an agile manner with the developers to create the planning model. Each section was tested and documented as it was completed. Later worked with the customer’s team to implement the complete model into their live process. Show less

Initially working for Sutherland Consulting who were merged into Altran CIS UK in 2009. Jan 2010 - Jul 2010 : Programme Manager within GES IT. Working on various projects, including: - the eCommerce Data Centre Co-Location projects (NSE, Chicago, EUREX) & application migrations (Exchange Link->OTL). Aug 2009 - Dec 2009 : Various interim management roles including: a Telecoms Project Risk Review and PMO on a project within the Joint Strike Fighter programme. Nov 2007 -… Show more Initially working for Sutherland Consulting who were merged into Altran CIS UK in 2009. Jan 2010 - Jul 2010 : Programme Manager within GES IT. Working on various projects, including: - the eCommerce Data Centre Co-Location projects (NSE, Chicago, EUREX) & application migrations (Exchange Link->OTL). Aug 2009 - Dec 2009 : Various interim management roles including: a Telecoms Project Risk Review and PMO on a project within the Joint Strike Fighter programme. Nov 2007 - Jul 2009 : Led application migration workstream on London New Data Centre Programme involving over 700 application package migrations.Jan 2007 - Nov 2007 : Set up PMO for Corporate Real Estate refurbishment programme.Jan 2006 - Dec 2006 : Set up/ran PMO for SOM Off-shoring programme for 4,000 Operations FTE.Aug 2004 - Dec 2005 : SOx process review & Transfer Pricing projectJun 2004 - Jul 2004 : Data Centre Migration Programme in FrankfurtFeb 2004 - May 2004 : Custody process consolidation / reorganisation in FrankfurtNov 2003 - Dec 2003 : Coordinated a major Data Centre DR test for Transaction BankingJan 2003 - Oct 2003 : Outsourcing Programme in FrankfurtJun 2002 - Oct 2002 : Debt Operations process optimisation Dec 2001 - Apr 2002 : Securities RIMS System upgrade projectJun 2000 - Sep 2001 : Cash Management Back Office process reorganisation Show less

Financial Objects plc took over Sutherland Consulting in August 1996. On my return from Asia in 1997, promoted to Senior Manager, taking responsibility for new system builds and upgrades for existing clients.Introduced rigorous testing and Change Control processes to improve the quality of system deliverables. This period covered both the Y2K and RMS currency changes to the product.

- Provided Implementation, Project Management and Educational consultancy to users of the IBIS banking package. - Managed Support team in UK from 1993 - 1995.- Worked as Regional Support Manager in Asia (Aug 1995 - July 1997). IBIS were merged into Financial Objects plc in August 1996.

Providing Implementation, Project Management and Educational consultancy on the KIBS and EQUATION banking packages.Kapiti became part of the MISYS group of companies.

Managing the Accounts and IT department within this small bank that offered a full range of banking services including Retail, FX, MM, Commercial Lending and Documentary Credits to its high value Middle Eastern clients. Established Accounting and IT system treatment of new (LIFFE) derivative products.

Managed Advertising Agency's accounts department.Implemented an early in-house computer system in place of the previous bureau based service.

Providing Auditing, Accountancy and Taxation services, whilst studying to become a Chartered Accountant.