Graham Swain Email & Phone Number

Bournemouth, Gb

London

Leading on world-class propositions for CRM and BPO opportunities for public and private sector clients

Slough, England, United Kingdom

Leading on world-class proposals for CRM and BPO opportunities for public and private sector clients

Bristol, England, United Kingdom

Leading campaigns for key accounts across Defence and Government Services

Reading, United Kingdom

Leading the commercialisation of technology and consulting propositions in cyber security

Basingstoke

Responsible for successful leadership of commercial, contractual, bid and proposal activities for product and solution sales in the UK and globally, primarily with central banks, commercial banks and cash-in-transit companies.• Lead, manage and coach a global team of commercial professionals• Contract drafting, reviews and negotiations• Develop data-driven standard pricing models• Oversee the appointment of distributors and agents, ensuring appropriate due… Show more Responsible for successful leadership of commercial, contractual, bid and proposal activities for product and solution sales in the UK and globally, primarily with central banks, commercial banks and cash-in-transit companies.• Lead, manage and coach a global team of commercial professionals• Contract drafting, reviews and negotiations• Develop data-driven standard pricing models• Oversee the appointment of distributors and agents, ensuring appropriate due diligence• Oversee the global pipeline and forecast using Salesforce• Ongoing continuous improvement of the commercial processes and customer collateral • Leading opportunity pricing and win strategy Show less

Basingstoke

Designed, documented and implemented efficient and appropriate sales, commercial and project management processes, with particular focus on customer drivers, tightening the contracting and estimating processes and reducing over-spend during deliveryProject Lead for the development of a compelling business plan to invest over £5M in digitising the client's offering.Bid management for digital security products for B2B and B2G in EMEA and Asia. Opportunities ranged from £500K to… Show more Designed, documented and implemented efficient and appropriate sales, commercial and project management processes, with particular focus on customer drivers, tightening the contracting and estimating processes and reducing over-spend during deliveryProject Lead for the development of a compelling business plan to invest over £5M in digitising the client's offering.Bid management for digital security products for B2B and B2G in EMEA and Asia. Opportunities ranged from £500K to £5M in value and were either direct to customer or via local distributors or system integrators. Show less

United Kingdom

I led the International Identity line of business with a turnover of approximately £35M, responsible for delivering business growth, profitability and operational targets in line with strategic objectives, including P&L responsibility.I was directly responsible for a team of 12 professionals covering pursuit, bids, strategy, product marketing, technical support and product development.I led the development and launch of an unprecedented number of new products and features… Show more I led the International Identity line of business with a turnover of approximately £35M, responsible for delivering business growth, profitability and operational targets in line with strategic objectives, including P&L responsibility.I was directly responsible for a team of 12 professionals covering pursuit, bids, strategy, product marketing, technical support and product development.I led the development and launch of an unprecedented number of new products and features, driving competitive advantage through targeted and differentiated product development and customer value propositions. Show less

United Kingdom

Led the bid, commercial and proposal team for outsourcing (BPO), product and solution sales with values ranging from £250K up to £50M.

United Kingdom

Led the strategic push into the North American market through the development of a world-class solution supported by appropriate partnerships and a compelling customer proposition. I subsequently managed and won a £30M bid, unseating a dominant incumbent.

United Kingdom

Managed large international solution opportunities from pursuit through to solution design, bid response and financial modelling. I won (through OJEU) and negotiated the company’s first national eID contract in Europe worth in excess of £15M, including drafting and negotiation of appropriate subcontracts.

United Kingdom

• Outsourced development of a photobooth application to Ukraine• Established the business case, compiled system requirements and subsequently project managed an innovative e-commerce system for B2B transactions.• Programme management of a large factory upgrade

United Kingdom, Brazil, New York

• Managed a $40M BPO project, based in New York, encompassing software development, installation and support of customer enrolment solutions at 120 offices across the state and establishing an outsourced personalisation bureau. It was completed on time and almost US$300K under budget.• Project managed the initial phase of a £10M+ project before it moved in-country, including negotiating a new business model which mitigated risks, protected profit and brought revenue forward to the immediate… Show more • Managed a $40M BPO project, based in New York, encompassing software development, installation and support of customer enrolment solutions at 120 offices across the state and establishing an outsourced personalisation bureau. It was completed on time and almost US$300K under budget.• Project managed the initial phase of a £10M+ project before it moved in-country, including negotiating a new business model which mitigated risks, protected profit and brought revenue forward to the immediate financial year enabling the business to meet its revenue targets.• Programme managed the day-to-day delivery of over £5M pa of customer contracts, managing a team of 6.• Specified, developed and launched De La Rue’s response to a new industry standard that fundamentally changed the proposition. This incorporated subsystems/technologies in the fields of e-passports, smart cards, biometrics and PKI, including supplier/partner identification and negotiations.• Specified, developed and implemented one of the world’s first biometric smart card pilots (based in Brazil).• Consulted for national governments to help solve national identity and population management issues.• Led the company’s first Oracle implementation for a European passport system and the first successful ISO9001 with TickIT certification. Show less