Graham Turner

Graham Turner Email and Phone Number

Director at RedMoon Global Services Limited @ RedMoon Global Services Limited
Graham Turner's Location
England, United Kingdom, United Kingdom
Graham Turner's Contact Details

Graham Turner work email

Graham Turner personal email

About Graham Turner

I have consistently delivered high calibre IT Services to my customers for over 30 years via direct hires strategic partners and 3rd party suppliers. I get job satisfaction from dealing with complex, diverse, challenging workloads and tight deadlines will help me to produce my best work.Thanks to the evolution of on-line collaboration tools in recent years I have successfully contributed to European and Global initiatives which have allowed me to become accustomed to working with a team from a diverse range of backgrounds (Cultural and Technical) and exposed me to different Project Management methodologies (Prince2 and Agile).Specialities Include ** ITIL Service delivery – Helpdesk/Servicedesk – SLA’s - KPI's - Security enhancements – Customer Service - Cost reductions – Service Transition (including offshoring and outsourcing) – Security Patch Management – Asset Lifecycle Management – Reporting **Email : Graham.Turner@RedMoonGlobal.co.uk

Graham Turner's Current Company Details
RedMoon Global Services Limited

Redmoon Global Services Limited

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Director at RedMoon Global Services Limited
Graham Turner Work Experience Details
  • Redmoon Global Services Limited
    Managing Director
    Redmoon Global Services Limited Jan 2005 - Present
  • Brookson (5278J) Limited
    Emea Servicedesk Teamlead
    Brookson (5278J) Limited Jan 2005 - Jan 2008
    Wilton
    Temporary AsignmentUsing incident management systems to manage incidents and change requests, following procedures produced in accordance with ITIL guidelines to progress 1st and 2nd line tickets as needed. Providing telephone support with remote takeover to assist users throughout Europe.
  • Kingfisher Computer Services Limited
    Director
    Kingfisher Computer Services Limited Aug 1999 - Jan 2005
    Hartlepool
    Providing ICT Services to Schools, Business and General Public.Management of all company, staff and 3rd party contracts, Recruitment, Staff development, Technical Support, Escalations, Health and Safety, Procurement, Stock Control, Operations Management, Team Meetings, Product Evaluation,Credit Control, Asset Management
  • P&P Corporate Systems
    Principal Engineer
    P&P Corporate Systems Jan 1992 - Jul 1999
    Wilton
    Responsible for management of Installation and 24/7 Maintenance teams at ICI Sites based in the North East, North West and Scotland totalling 50-60 permanent and temporary staff. Staff appraisals, setting company objectives and personal goals, training needs analysis, training plans, managing resource levels, SLA’s, Recruitment, Incident and Change Management, Handling Escalations, 2nd and 3rd line support, Reporting, Ensuring ISO9002 accreditation was maintained, Regular Team Meetings, Stock Control, Contract Scope monitoring, Project Management,Prior to being Principal engineer I also held positions as Senior Site Engineer and Site Service Engineer

Graham Turner Skills

Itil It Service Management Incident Management Change Management Security Ict Outsourcing Management Project Management Negotiation Problem Management Prince2 Leadership Infrastructure It Management Information Technology Service Improvement It Operations It Outsourcing Security Patch Management Operations Management Service Management Service Delivery Sla Firewalls Technical Support Data Center It Strategy Major Incident Management Information Security Management Drinking Business Process Sccm Process Improvement Service Desk Project Delivery Process Management Disaster Recovery Vendor Management Integration Business Process Improvement Craft Beer Service Level Agreements

Graham Turner Education Details

  • Longlands College Of Further Education
    Longlands College Of Further Education
  • Manor Comprehensive
    Manor Comprehensive

Frequently Asked Questions about Graham Turner

What company does Graham Turner work for?

Graham Turner works for Redmoon Global Services Limited

What is Graham Turner's role at the current company?

Graham Turner's current role is Director at RedMoon Global Services Limited.

What is Graham Turner's email address?

Graham Turner's email address is gr****@****ail.com

What schools did Graham Turner attend?

Graham Turner attended Longlands College Of Further Education, Manor Comprehensive.

What are some of Graham Turner's interests?

Graham Turner has interest in Children, Environment, Education, Science And Technology, Animal Welfare, Health.

What skills is Graham Turner known for?

Graham Turner has skills like Itil, It Service Management, Incident Management, Change Management, Security, Ict, Outsourcing, Management, Project Management, Negotiation, Problem Management, Prince2.

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