Manage and implement the delivery of innovative literacy and numeracy supportprojects nationally within DEIS/disadvantaged schools.* Develop and maintain partnerships with schools, third level colleges anduniversities, corporates and community groups to successfully deliver projects.* Recruit and train volunteer mentors from corporate sector, communityand third level institutions to deliver one to one mentoring.* Facilitate and deliver various project activities including training sessions,graduation ceremonies, lessons learnt sessions and presentations to variousstakeholders.* Responsible for all monitoring, evaluation and reporting processes to provide funders andrelevant stakeholders with project results and impact.* Work closely with Suas CEO on meeting the financial requirements of theProgramme, including identifying new funding channels and donors and completingfunding proposals.* Manage a team of project support workers and mentor coordinators

Managed NALA Distance Learning Freephone Service.* Overseen a team of Free phone Operators – managingschedules/workloads/performances.* Worked closely with Distance Learning Coordinator and Tutor Coordinator ondevelopment on all aspects of programme, including development of onlineaccreditation website www.writeon.ie, freephone service and online/over the phonetuition to adult learners.* Liaised closely with IT consultants on the development of Distance LearningDatabase through Salesforce, which included developing processes within the systemto meet staff and funding reporting needs.* Completed year end reports to funders (including DETE, DES and externalstakeholders).* Assigned learners to learning support workers and distance learning tutors in a timelyand appropriate manner.* Worked closely with National Literacy Coordinator and Distance Learning Coordinatorin internal and external verification processes for QQI submissions and subsequentawards.* Provided administration and ad hoc support to over thirty tutors.* Liaised with PR Officer and Distance Learning Coordinator in relation to DistanceLearning promotional activities, including a six-part television programme, andquarterly TV and radio ad campaigns.* Worked closely with external evaluators on yearly evaluation reports of DistanceLearning Service for publication.

Provided administrative support to all members of staff, including management, PROfficer, Communications Officer and Coordinators.* Provided project support to various initiatives, including IRAACE, ACE Awards, andNALA library and research publications.