Gráinne Holohan Email & Phone Number

Docklands, Vic, Au

Melbourne, Victoria, Australia

Project Manager in Operations - Field Capability Delivery Managing complex, business-critical Fibre Connect project for Field Services. Enabling delivery of systems, tools and processes to enable customer upgrades from Fibre to the Curb to Fibre to the Premises, on the day. - Established positive working relationships with complex stakeholder group- Brokering prompt decision-making among cross-functional groups to drive progress- Collaborating with senior… Show more Project Manager in Operations - Field Capability Delivery Managing complex, business-critical Fibre Connect project for Field Services. Enabling delivery of systems, tools and processes to enable customer upgrades from Fibre to the Curb to Fibre to the Premises, on the day. - Established positive working relationships with complex stakeholder group- Brokering prompt decision-making among cross-functional groups to drive progress- Collaborating with senior business leaders to ensure expectations are managed and met - Using Jira and Confluence to track and report on capability.- Facilitating capture of high-level and detailed requirements for systems development and enhancement in limited timelines- Driving progress of activities in multiple business units - commercial, delivery partnerships, IT, enablement, reporting development, workforce management, resource planning, service orchestration, process improvement, workflow control, knowledge management, retail service provider engagement, supply- Presenting clear, timely information to various technical and non-technical groups. Show less

Melbourne, Australia

Joined the Strategy team, in a global Managed Services role reporting to Headquarters in Sweden- Led the External Efficiency Delivery programme to deliver AU$60 million savings for the Network Design & Optimise business - The role spanned working with multi-disciplinary teams to identify, deliver and govern cost savings via technical innovations and automation, sourcing optimisation, process efficiencies, and new ways of working- Established positive relationships with… Show more Joined the Strategy team, in a global Managed Services role reporting to Headquarters in Sweden- Led the External Efficiency Delivery programme to deliver AU$60 million savings for the Network Design & Optimise business - The role spanned working with multi-disciplinary teams to identify, deliver and govern cost savings via technical innovations and automation, sourcing optimisation, process efficiencies, and new ways of working- Established positive relationships with new stakeholders in all regions of the world including an understanding of the different business conditions and challenges of each market- Collaborated with senior business leaders to achieve buy-in on financial objectives- Delivered clear, timely, accurate reporting to business leaders. Show less

Melbourne, Australia

Responsible for management of Field Service Operations on high pressure nbn Fixed Wireless expansion project.Key activities included management of the team and customer experience to deliver project outcomes including:- profit margins- quality management and defect rectification- efficiency including industrialisation and work practices- governance - Introduced a training programme in collaboration with Swinburne University, then recruited and mentored students… Show more Responsible for management of Field Service Operations on high pressure nbn Fixed Wireless expansion project.Key activities included management of the team and customer experience to deliver project outcomes including:- profit margins- quality management and defect rectification- efficiency including industrialisation and work practices- governance - Introduced a training programme in collaboration with Swinburne University, then recruited and mentored students as trainee technicians and riggers - Led Ericsson's work with Career Seekers in Melbourne to provide internships and assist asylum seekers and refugees re-establishing their professional careers in Australia. Show less

Australia

Established and managed quality systems and frameworks to achieve network build compliant with construction standards and customer serviceability. - Effectively engaged internal stakeholders to achieve cross functional decision-making in a highly complex and dynamic environment- Achieved improved quality by successfully collaborating with colleagues across multiple disciplines nationwide: field, project management, commercial, process excellence, IT, deployment, operations-… Show more Established and managed quality systems and frameworks to achieve network build compliant with construction standards and customer serviceability. - Effectively engaged internal stakeholders to achieve cross functional decision-making in a highly complex and dynamic environment- Achieved improved quality by successfully collaborating with colleagues across multiple disciplines nationwide: field, project management, commercial, process excellence, IT, deployment, operations- Developed metrics and performance reporting- Managed change internally and externally including delivering training and ongoing operational support to project deployment groups and construction partners - Conducted audits of external partners - Liaised with IT teams to ensure tools developed, supported the business needs for users and reporting. Show less

Melbourne, Australia

Successfully managed design, construction & project teams as well as external resources to deliver a variety of demanding projects in Victoria and Tasmania on behalf of Telstra and Vodafone . - SAED and construction of RAN greenfield and upgrade rollout including transmission- Demonstrated technical abilities, communication and organisational skills to ensure demanding targets and customer expectations were met and exceeded- Tracked and reported on critical key milestones to… Show more Successfully managed design, construction & project teams as well as external resources to deliver a variety of demanding projects in Victoria and Tasmania on behalf of Telstra and Vodafone . - SAED and construction of RAN greenfield and upgrade rollout including transmission- Demonstrated technical abilities, communication and organisational skills to ensure demanding targets and customer expectations were met and exceeded- Tracked and reported on critical key milestones to project and client team management- Leveraged multi-disciplinary design team to ensure time-sensitive delivery of technical solutions. Show less

Delivery of construction greenfield and upgrade 2G, 3G, LTE and transmission projects on the radio access network in the southeast region of Ireland. - Led construction activities from survey through to integration- Managed delivery by engagement with external contractors - Responsible for health & safety, scope of works, tender management, construction monitoring, progress reporting and completion inspections and documentation- Managed the operational relationship with… Show more Delivery of construction greenfield and upgrade 2G, 3G, LTE and transmission projects on the radio access network in the southeast region of Ireland. - Led construction activities from survey through to integration- Managed delivery by engagement with external contractors - Responsible for health & safety, scope of works, tender management, construction monitoring, progress reporting and completion inspections and documentation- Managed the operational relationship with critical steel supplier. - Represented Construction team on the Change Control Board reviewing customer-affecting activity on the nationwide network - Demonstrated strengths include effective liaison with multi-disciplinary colleagues to ensure all stakeholder expectations and timelines were met. Show less