Grainne Wafer Email and Phone Number
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Award winning transformational learning Leader of global field readiness function. My team provide strategic data driven analytics coaching - a high-touch 'platinum' service directly to customer facing teams, ensuring they quickly reach and exceed their quota while engaging with prospects and customers for enduring relationships, solution adoption and revenue retention.Using a data driven approach, my learning function was awarded the Learning!100 The Top Learning Organization in the World and Best of Elearning Overall winners. My team coach new field leaders:- Using a predictive analytics model to measure success and coach on value selling, execution process, the competitive landscape and latest technology trends- Understand capability gaps and quickly close these- Successfully partner with Executives, Consultants, Partners, HR, Revenue Operations, GTM, Communications and Product teams- Deliver on new hire sales metrics within our Award Winning Field Onboarding programme- Provide feedback & implement best practice solutions- Identify new learning, development opportunities, processes, programmes & toolsOn a personal note, I love coaching and supporting early talent.Since I live close to the beach, I’m fortunate to walk there everyday. My specialties: Sales Leadership, B2B SaaS, Coaching ('ICF' certified), Women's Leadership, Human Experience Management ('HXM'), Business Metrics, SaaS, Performance Consulting, Business Strategic Initiatives, Data and Predictive AnalyticsI do not speak on behalf of any company, all opinions are my own.
Udemy
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Global Head Of Field EnablementUdemy Apr 2024 - PresentSan Francisco, Ca, UsUdemy is a leading online skills marketplace and learning platform, using generative AI (gen AI)-enabled offerings to support personal learning and enhanced skills development. My role is to ensure the global Udemy field teams are promoting the value of the comprehensive Udemy Intelligent Skills Platform including Udemy AI Learning Assistant, Udemy AI Skills Mapping and several new enhancements for content creators/instructors, such as a gen AI-assisted Q&A features.
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Board MemberDrinkaware (Ireland) Apr 2024 - PresentDrinkaware is an independent charity which aims to reduce alcohol-related harm by helping people make better choices about their drinking. -
Strategic Field Readiness AdvisorWorkato Sep 2023 - Jan 2024Mountain View, California, UsContracted to develop a strategic data driven Customer Success onboarding program for Strategic Enterprise AEs and Customer Success Managers. I designed a programme around value selling through Discovery, Qualification and Stakeholder Mapping to ensure Enterprise sellers partner with prospects to create their business case for digital transformation, using ROI calculations.The onboarding program ensures new field hires create velocity and exponential growth by focusing on accurate forecasting and pipeline discipline, reducing ramp time, increasing employee engagement while delighting prospects and ensuring long term customer retention.• Micro Sales Enablement Design, Delivery & Impact Measurement• Deal Reviews & Prospect Strategies - ICF Certified Coach• Onboarding Journeys based on actual customer scenarios to prepare, apply, reflect and reinforce -
Global Head Of Field ReadinessFlip App Sep 2022 - Jun 2023Stuttgart, Baden-Württemberg, DeFlip technology ensures all employees are empowered to contribute to their company’s long term success by changing how deskless workers engage within their organisations.My team remove all obstacles to sellers so they are successful faster, focusing on:- Customer Engagement Models - Sales Learning Journeys for all customer facing roles- Sales Performance & Participation Metrics, Analysis and Coaching- Product Roadmaps, Value Selling Skills & Sales Operations Discipline- Internal Sales Communications & Content Strategy- Competitive Intelligence, Win Loss Analysis, Intelligent Pricing Strategy based on Prospects needs- Building a Business Case with ROI and Customer Success Stories- Value Selling through Discovery, Qualification and Stakeholder Mapping - Net New Name Growth, Win Room- CRM, Sales Cycles, Pipeline Health and Linearity- Sales Enablement Design, Delivery & Measurement -
Global Vp Enablement, Sap Cloud AcquisitionsSap Nov 2020 - Sep 2022My team are responsible for the complete sales and customer success enablement of SAP Cloud acquisition companies - Fieldglass, Ariba, Callidus, Succesfactors, Litmos, Multiposting and Hybris
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Global Vp Head Of Field ReadinessSap Successfactors Oct 2019 - Nov 2020South San Francisco, California, Us -
Global Vice PresidentSap Successfactors Apr 2015 - Oct 2019South San Francisco, California, UsGlobal Vice President - Sales Enablement, SAP SuccessFactors. Implemented data driven impact metrics to identify and improve performance of sales executives globally.
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Global Senior DirectorSap Successfactors Mar 2013 - Apr 2015South San Francisco, California, UsGlobal Senior Director, Global HR line of business, Sales Learning & Enablement at SAP. Improving sales to make fast results. The impact of the learning programs delivered are easy to measure and provide tangible business impact. My key stakeholders are executive leaders. Programs which I lead are focused on the business need and are developed 'on the run' to produce measurable business impact results.
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Sales Mentor, Emea, Latam & ApjSap Successfactors Mar 2012 - Mar 2013South San Francisco, California, UsMy role is to dramatically shorten our new Sales Managers time-to-quota through 1:1 coaching and support. I help new Sales Manager quickly complete a wide range of onboarding activities so they can focus on hitting & achieving their targets. My mentor role identifies and coaches the key skills and activities that we know make our Sales Managers successful.The role involves engaging with and helping large groups, helping practice sales pitches and demos, getting systems’ access and developing best practices.
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Senior Manager, Sales Mentor Team, WwSap Successfactors Mar 2012 - Feb 2013South San Francisco, California, UsI am managing a WW team of Sales Mentors covering North America & Canada, Latin America, EMEA and Asia Pacific at SuccessFactors, an SAP company. We offer a high touch 'platinum' service to 350+ Regional Sales Executives ensuring they successfully reach and exceed their quota. We provide individual 1:1 attention, personalized advice & data driven ICF coaching to accelerate new hire ramp and improve productivity.- New sales managers engaged with the mentor in Day 1 of hire had almost 400% improvement in deals closed compared to new sales managers not engaged with their mentor on Day 1.- Sales ramp time was reduced by 50% in 2012- Sales attrition reduced by 80%- Our Sales Mentor Team, which won the ASTD 2012 Excellence in Practice
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Global Learning & Development ManagerHp Nov 2009 - Mar 2012Palo Alto, Ca, UsGlobal Program Manager within the Enterprise Business Learning & Development team. I managed several large strategic programs. The innovative programs which I led required creative ideas to continuously improve the way HP learners develop and grow. Role includes Chief of Staff to Vice President Global Learning & Development function at Enterprise Business. Managed 65+ training resources based in Global Solutions Centres around the globe. Total audience size 75,400+ -
Client Engagement ManagerHp Dec 2001 - Mar 2012Palo Alto, Ca, Us
Grainne Wafer Skills
Grainne Wafer Education Details
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University College CorkBusiness In Practice -
Alliance Française DublinFrench Language Conversation
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Notre Dame Des MissionsLeaving Certificate
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University College DublinHistory & Politics
Frequently Asked Questions about Grainne Wafer
What company does Grainne Wafer work for?
Grainne Wafer works for Udemy
What is Grainne Wafer's role at the current company?
Grainne Wafer's current role is Innovative Customer Focused Leader, Board Advisor, Sales Performance Coach, Strategic Revenue Grower, Field Readiness through Design Thinking, Execution and Impact Metrics Measurement, GTM expert.
What is Grainne Wafer's email address?
Grainne Wafer's email address is gr****@****sap.com
What is Grainne Wafer's direct phone number?
Grainne Wafer's direct phone number is +3538725*****
What schools did Grainne Wafer attend?
Grainne Wafer attended University College Cork, Alliance Française Dublin, Notre Dame Des Missions, University College Dublin.
What are some of Grainne Wafer's interests?
Grainne Wafer has interest in Politics, Sailing And Watersports, Professional Development, Performance Consulting.
What skills is Grainne Wafer known for?
Grainne Wafer has skills like Leadership, Program Management, Cloud Computing, Business Development, Training, Strategy, Management, Sales, Team Management, Project Management, Business Strategy, Change Management.
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