Information Technology Service Delivery Manager
Current
Mar 2020 - Present
AeroLeads people directory · profile
Gram Singer, Spoc Email & Phone Number
Information Technology Service Delivery Manager
at
Dominium
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 86%
Current company
Role
Information Technology Service Delivery Manager
Location
Denver, Colorado, United States
Company size
Who is Gram Singer, Spoc? Overview
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Quick answer
Gram Singer, Spoc is listed as Information Technology Service Delivery Manager at Dominium, a company with 660 employees, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Gram Singer, Spoc.
Gram Singer, Spoc previously worked as IT Service Desk Manager at Dominium and Development Manager at The Nerdery.
Company email context
Email format at Dominium
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Dominium
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Profile bio
About Gram Singer, Spoc
Dynamic IT professional with 10 years of experience in retail and professional services industries focusing on analysis, business process improvement, and leadership.
Listed skills include Troubleshooting, Team Leadership, Leadership, Customer Service, and 13 others.
Current workplace
Gram Singer, Spoc's current company
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Dominium
7 roles · 15 years
Gram Singer, Spoc work experience
A career timeline built from the work history available for this profile.
It Service Desk Manager
Lead a team of IT professionals who provide system support for 1,000 users across 23 states through career coaching, organizing technical training, and building community, while maintaining customer satisfaction scores above 90%.Manage IT vendor relationships by utilizing annual roadmaps and aligning goals in order to support the initiatives and.
Sep 2017 - Mar 2020
Development Manager
Led and empowered a team of 35+ production employees in professional growth, change management, communication best practices, conflict resolution, and performance management while maintaining 88% employee retention.Managed the pilot team for an organizational change. Acted as a key stakeholder in this process to understand and document the impacts of these.
May 2013 - Jun 2017
It Service Desk Supervisor
Managed a team of 5-7 service desk technicians responsible for all POS database updates for retail stores. Increased the accuracy of software releases by over 75% through development of standardized business processes.Developed, implemented, and maintained corporate communication plans for IT operations team.Project management of POS software and credit.
2011 - May 2013
It Service Desk Specialist Iii
Managed hardware and software vendor relationships to substantially reduce the operating cost corporate IT services.Designed a service catalog for the IT service desk with supporting service level agreements through collaboration with multiple departments (e.g. retail operations, risk management, finance).Analysis and recommendation of hardware life-cycle.
Mar 2010 - Mar 2011
It Service Desk Specialist Ii
Delivered point of sale (POS) phone support to 400+ retail locations daily to support daily operations.Developed training curriculum for service desk specialists to standardize training procedures and onboard new service desk team members.Prioritized and resolved technical incidents for 200+ Caribou Coffee Co. support center and field team.
Mar 2008 - Mar 2010
It Service Desk Specialist I
Delivered point of sale (POS) phone support to 400+ retail locations daily to support daily operations.Developed training curriculum for service desk specialists to standardize training procedures and onboard new service desk team members.Prioritized and resolved technical incidents for 200+ Caribou Coffee Co. support center and field team.
Nov 2006 - Mar 2008
Team & coworkers
Colleagues at Dominium
Other employees you can reach at dominiumapartments.com. View company contacts for 660 employees →
TD
Terri Day
Colleague at Dominium
Atlanta, Georgia, United States, United States
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JA
Julie Ann Dimalibot
Colleague at Dominium
Navotas, National Capital Region, Philippines, Philippines
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MD
Mary Davis
Colleague at Dominium
Minneapolis, Minnesota, United States, United States
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BB
Baba Blackstock
Colleague at Dominium
Rosenberg, Texas, United States, United States
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EB
Eric Boline
Colleague at Dominium
Rochester, Minnesota, United States, United States
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KI
Krasimir Ilkov
Colleague at Dominium
Murfreesboro, Tennessee, United States, United States
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CC
Charles Coleman
Colleague at Dominium
Orlando, Florida, United States, United States
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PW
Phadrian Wright
Colleague at Dominium
Lawrenceville, Georgia, United States, United States
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JS
Jasmine Shepard
Colleague at Dominium
Dallas, Texas, United States, United States
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SM
Stephanie Matthews
Colleague at Dominium
United States, United States
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Terri Day
Colleague at Dominium
Atlanta, Georgia, United States, United States
View →
JA
Julie Ann Dimalibot
Colleague at Dominium
Navotas, National Capital Region, Philippines, Philippines
View →
MD
Mary Davis
Colleague at Dominium
Minneapolis, Minnesota, United States, United States
View →
BB
Baba Blackstock
Colleague at Dominium
Rosenberg, Texas, United States, United States
View →
EB
Eric Boline
Colleague at Dominium
Rochester, Minnesota, United States, United States
View →
KI
Krasimir Ilkov
Colleague at Dominium
Murfreesboro, Tennessee, United States, United States
View →
CC
Charles Coleman
Colleague at Dominium
Orlando, Florida, United States, United States
View →
PW
Phadrian Wright
Colleague at Dominium
Lawrenceville, Georgia, United States, United States
View →
JS
Jasmine Shepard
Colleague at Dominium
Dallas, Texas, United States, United States
View →
SM
Stephanie Matthews
Colleague at Dominium
United States, United States
View →
FAQ
Frequently asked questions about Gram Singer, Spoc
Quick answers generated from the profile data available on this page.
What company does Gram Singer, Spoc work for?
Gram Singer, Spoc works for Dominium.
What is Gram Singer, Spoc's role at Dominium?
Gram Singer, Spoc is listed as Information Technology Service Delivery Manager at Dominium.
Where is Gram Singer, Spoc based?
Gram Singer, Spoc is based in Denver, Colorado, United States while working with Dominium.
What companies has Gram Singer, Spoc worked for?
Gram Singer, Spoc has worked for Dominium, The Nerdery, and Caribou Coffee.
Who are Gram Singer, Spoc's colleagues at Dominium?
Gram Singer, Spoc's colleagues at Dominium include Terri Day, Julie Ann Dimalibot, Mary Davis, Baba Blackstock, and Eric Boline.
How can I contact Gram Singer, Spoc?
You can use AeroLeads to view verified contact signals for Gram Singer, Spoc at Dominium, including work email, phone, and LinkedIn data when available.
What skills is Gram Singer, Spoc known for?
Gram Singer, Spoc is listed with skills including Troubleshooting, Team Leadership, Leadership, Customer Service, Management, Customer Satisfaction, Microsoft Office, and Team Building.
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