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A technology expert with over 25 years of experience managing, designing and developing scalable, cost effective solutions to meet customer business needs.Expertise• Managed allocated project budgets in light of innovation and time to market to the cloud• Delivered $10 MM in savings through cloud migration and disposition of legacy systems/data center closures.• Delivered monthly operational reviews to ELT on KPIs and business objectives.• Hired for and supported DevOps and Agile teams (25 to 50 people), promoting a culture of business delivery and time to market.• Managed vendor deliverables on a bi-weekly basis.• Negotiated multiple outsourcing contracts ($25 MM in total) for plan, build and run functional teams.Technical• Cloud platform integrations, including Amazon AWS, Microsoft Azure, Oracle OCI and IBM Mainframe and AIX hosting• Hybrid cloud solutions including VMWare, PCF and OpenStack• Big Data platforms including Splunk, ELK, Snowflake, Teradata and Oracle• Amazon EKS, Azure AKS, RDS and Azure SQL• ITSM and monitoring products including ServiceNow, Remedy, Cherwell, HPSM, Solarwinds, Nagios and New Relic• MicroStrategy, Tableau and SAP
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Interim Director Of Cloud ServicesCity Of Hope Nov 2023 - PresentDuarte, Ca, Us -
Director Cloud EngineeringHudson'S Bay Company Oct 2019 - Jan 2023New York, New York, UsLeading a team of Cloud Engineers and Architects focused on cloud migration and building cloud-native systems in support of business team requirements and delivery schedules.• Migration of multiple data centers to Azure, AWS and IBM cloud environments.• Multiple migration projects delivered on-time and under budget which included 3000+ virtual and physical server, over 500 applications as well as supporting infrastructure systems.• Re-architect and modernize applications using cloud-native technologies and services.• Work with application teams to educate and evangelize modernization of their apps using modern methodologies and technologies. -
Senior ManagerCvs Health Apr 2017 - Oct 2019Managing a team of Data Engineers and Architects focusing on systems compliance, system stability and cost containment• Negotiated Enterprise License agreement for company data intelligence platform delivering $7.5 million in savings over existing model.• Redesign of department processes including requirements intake, design, acceptance and delivery resulting in 50% savings in time to delivery of services. This led to a 300% increase in delivery in our first year compared to all previous years combined which delivered $1.2 million in labor savings.• Management of enterprise data services department including big data, monitoring, compliance, backup and recovery teams.• Delivered on-time and under budget project to ensure FTC compliance of over one thousand internal applications and systems avoiding millions in potential fines. This was delivered despite the existing project being behind schedule, understaffed and expected to cost quadruple the final cost as delivered.
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Itsm ConsultantGotham Technology Associates Sep 2012 - Apr 2017Clients include:US Air ForceBank of AmericaDepartment of Homeland SecurityDefense Information Systems AgencyQualification highlights include:Developed and delivered management value added consulting and strategic technology infrastructure solutions for distributed and large scale data center heterogeneous environments.ITIL Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.Business Impact Assessment and Business Resumption/Disaster RecoveryEnterprise Infrastructure Architecture and Distributed Systems Management, Application Design Reviews, Storage and Data Modeling and Migration, Data Center Consolidation, and Operations Review.Build business strategies and deployment plans.Develop delivery guides and training materials where needed.
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Application ArchitectMedco Jul 2000 - Sep 2012• Lead ITSM Project Manager• Interviewed, hired, and supervised all consultants used throughout all projects.• Managed, designed, and deployed project for enterprise scaled service management solution.• Supervised all local and offshore design, development and testing functions• Managed, designed and deployed integrations with a multitude of systems into the service management infrastructure• Designed training syllabus for multiple systems and processes pertaining to service management
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Systems EngineerMerrill Lynch May 1998 - Jul 2000New York, Ny, Us• Managed Remedy Deployment including all budgetary and staffing considerations.• Designed and implemented Call Center ticket tracking software using Remedy ARS 4 and Remedy HelpDesk 4 in support of 9000 users.• Performed customization of Remedy System based on requirements gathered from support managers.• Perform day-to-day administration of Remedy System.• Facilitated transition to Global Help Desk Solution based on Remedy ARS 4.• Interviewed prospective technical staff.
Joe Grande Skills
Joe Grande Education Details
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Devry InstituteComputer Science
Frequently Asked Questions about Joe Grande
What company does Joe Grande work for?
Joe Grande works for City Of Hope
What is Joe Grande's role at the current company?
Joe Grande's current role is Director Cloud Services at City of Hope.
What is Joe Grande's email address?
Joe Grande's email address is jp****@****ail.com
What schools did Joe Grande attend?
Joe Grande attended Devry Institute.
What skills is Joe Grande known for?
Joe Grande has skills like It Service Management, Integration, Databases, Disaster Recovery, Computer Hardware, Vendor Management, Active Directory, Sdlc, Web Services, Virtualization, Scrum, Remedy.
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