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Grant Adonis Email & Phone Number
Business Owner
at
Godefroy Africa
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Business Owner
Location
Beau Bassin, Plaines Wilhems District, Mauritius
Who is Grant Adonis? Overview
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Quick answer
Grant Adonis is listed as Business Owner at Godefroy Africa, based in Beau Bassin, Plaines Wilhems District, Mauritius. AeroLeads shows a matched LinkedIn profile for Grant Adonis.
Grant Adonis previously worked as Ecommerce Coordinator at Coquille Bonheur and Travel Consultant Specialist at Concentrix. Grant Adonis holds Travel And Tourism, Tourism And Travel Services Management from Damelin.
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Godefroy Africa
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Profile bio
About Grant Adonis
Senior Africa Luxury Travel Consultant with over 20 years of experience in the travel industry, currently based in Mauritius. I hold a Travel Consultant Diploma and am fully proficient in Amadeus GDS, with a strong focus on luxury African and Indian Ocean travel. My expertise spans creating seamless, tailored itineraries, managing airline ticketing, hotel reservations, visa processing, and comprehensive travel insurance.In my current role as an E-commerce Coordinator at Coquille Bonheur, I oversee Viator product management, optimizing content, pricing, and customer interactions—a strategy that has driven a 30% year-to-date increase in sales. I also developed and manage two B2C websites, Coquille Bonheur Voyage Mauritius and Lucky Shell Travel Australia, where I design bespoke packages for destinations in South and East Africa, the Indian Ocean islands, and beyond. My skills in SEO/SEM and website analytics have been essential to improving our visibility and conversion rates.Previously, I worked as a Travel Consultant Specialist with Concentrix, supporting clients on platforms such as Expedia and Travelocity, where I managed complex travel itineraries and resolved travel issues with a customer-first approach. These experiences, combined with my fluency in English and Afrikaans and a growing proficiency in French, enable me to cater to a diverse, international clientele.I am deeply passionate about helping people experience the world in meaningful ways, with a commitment to exceptional service at every stage. Open to remote opportunities, I bring flexibility, adaptability, and an unwavering dedication to delivering unique, luxury travel experiences.Let’s connect! Reach me at grantdelafontaine@gmail.com or +230 5804 2788.
Current workplace
Grant Adonis's current company
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11 roles
Grant Adonis work experience
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Ecommerce Coordinator
CurrentViator Account Management:- Content: Update tour listings with accurate descriptions, images, and prices.- Performance: Analyze sales data, customer reviews, and booking patterns.- Customer Interaction: Respond to inquiries and feedback promptly.B2B Platform Management:- Partner Relations: Maintain relationships with travel partners and agents.- Product Updates: Ensure travel packages and itineraries are current.- Training & Support: Provide training and support for B2B clients.B2C Website Management:- Content: Create engaging content for travel packages and itineraries for East Africa, Africa and Beyond.- SEO & SEM: Implement SEO strategies and manage SEM campaigns.- User Experience: Improve website navigation and functionality.- Analytics: Monitor website traffic and conversion rates.General DutiesPackage & Itinerary Development:- Research: Identify travel trends and customer preferences.- Product Design: Create unique travel packages and itineraries for East African luxury safaris, Cruises and Indian Ocean Islands holidays.- Pricing: Develop competitive pricing strategies.Customer Service & Support:- Support: Provide pre- and post-sales support to customers.- Feedback: Gather and analyze customer feedback.Marketing & Promotion:- Campaigns: Collaborate on promotional campaigns.- Brand Management: Ensure marketing aligns with brand values.Collaboration & Coordination:- Team Collaboration: Work with sales, marketing, and operations teams.- Supplier Relations: Manage relationships with suppliers.My role is essential for optimizing online presence, streamlining operations, and enhancing customer experiences, driving the growth and success of our company.
Mar 2024 - Present
Travel Consultant Specialist
- Customer Support: - Assisted travelers with booking flights, hotels, and vacation packages through Expedia. - Provided 24/7 support to resolve customer inquiries and issues efficiently.- Amadeus Training: - Completed comprehensive training on Amadeus, a leading global travel distribution system. - Utilized Amadeus for booking management, itinerary planning, and fare calculations.- Booking Management: - Managed and modified travel reservations, ensuring accuracy and adherence to customer preferences. - Coordinated with airlines, hotels, and other travel service providers for seamless travel experiences.- Problem Resolution: - Addressed and resolved travel-related issues such as cancellations, refunds, and itinerary changes. - Handled escalations and provided solutions to complex travel problems.- Customer Experience: - Delivered exceptional customer service to enhance customer satisfaction and loyalty. - Gathered customer feedback to improve service quality and address recurring issues.- Sales and Upselling: - Promoted additional travel services and products to customers to enhance their travel experience. - Achieved sales targets through effective communication and product knowledge.- Documentation and Reporting: - Maintained accurate records of customer interactions and bookings. - Prepared regular reports on customer issues, resolutions, and feedback.- Collaboration and Teamwork: - Worked closely with team members to share best practices and improve service delivery. - Participated in team meetings and training sessions to stay updated on industry trends and company policies.- Technical Skills: - Utilized various software and tools, including Amadeus and Expedia's booking systems. - Ensured data privacy and security in compliance with company policies.
Jun 2021 - Apr 2024
Chauffeur/Production Assistant
Sep 2019 - Feb 2023
Assistant Librarian
Assisting the public with reading and information enquiries.Check in , Check out & Renewal of Library material.Assists with Displays and community outreach programs.Promoting the Library Service and also outreach activities.Performance of Administrative tasks. Handling of newspapers and equipment eg, Computers , Internet & WIFI.Chess Club Co-ordinator for youth.Cash ManagementProcess New MembershipLinking Magazines
Sep 2016 - Jun 2018
Guest Experience Manager
Mworx
Guest RelationsConcierge Service to ClientsHousekeepingSupervisor to Cleaning StaffSee to Maintenance of properties. Human Resources and Recruitment
Apr 2016 - Aug 2016
Jul 2015 - Mar 2016
Warehouse Manager
Nineteeneightyfive
Stock ControlReceived , Maintained and Dispatched StockGeneral Driver Duties Scheduling of Vehicle loadsScheduling of Vehicle MaintenanceAdmin of Vehicle and Licensing Requirements
Mar 2015 - Jun 2015
Transport Manager
Ideal Trading
Vehicle TrackingScheduling of Vehicle loadsScheduling of Vehicle MaintenanceSupply Chain ManagementDriver Payroll AdministrationPetty Cash AdminAdmin of Vehicle and Licensing RequirementsInvoicing and Account Reconciliation incl. Excel and OutlookDebt ControlInventory ControlPersonnel Management/SupervisionProcessing Insurance Claims
Apr 2014 - Feb 2015
Missionary
I’ve taught in diverse settings, from rural classrooms to online platforms, using innovative methods to make learning both effective and enjoyable. My expertise includes:Conversational English and pronunciation improvement.Tailored lesson planning for children, teens, and adults.Cross-cultural communication skills.English Language InstructionTEFL CertifiedInteractive Learning TechniquesCultural Sensitivity & AdaptabilityOnline Teaching ProficiencyChristian Voluntary WorkTravelling extensively to Namibia , Botswana , Zimbabwe and other Southern Africa Countries , as part of my missionary duties.
Jan 2001 - Mar 2014
Customer Service Agent
Customer Service for the AirlineReservationsDeparture and Arrival duties
Jan 1999 - Dec 2000
8 education records
Grant Adonis education
Travel And Tourism, Tourism And Travel Services Management
Tourism And Travel Services Management
Sa Tourism
Powerful Social Media Marketing For Beginners, Digital Communication And Media/Multimedia
Accounting Foundation For Accounts Clerk
Sheffield School Of Accountancy
Diploma, Tourism And Travel Services Management
Mqa
It Support Agent
Teach English, English Language And Literature, General
High School, Grade 12, 12
Westridge Senior Secondary
FAQ
Frequently asked questions about Grant Adonis
Quick answers generated from the profile data available on this page.
What company does Grant Adonis work for?
Grant Adonis works for Godefroy Africa.
What is Grant Adonis's role at Godefroy Africa?
Grant Adonis is listed as Business Owner at Godefroy Africa.
Where is Grant Adonis based?
Grant Adonis is based in Beau Bassin, Plaines Wilhems District, Mauritius while working with Godefroy Africa.
What companies has Grant Adonis worked for?
Grant Adonis has worked for Godefroy Africa, Coquille Bonheur, Concentrix, Identical Pictures Ltd - Film Service & Photo Production, Mauritius And The Indian Ocean Islands, and City Of Cape Town.
How can I contact Grant Adonis?
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What schools did Grant Adonis attend?
Grant Adonis holds Travel And Tourism, Tourism And Travel Services Management from Damelin.
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