Grant Appleton work email
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Grant Appleton personal email
Strategic, results-focused Learning & Development professional with experience leading teams and executing high-impact training and talent management initiatives that deliver measurable results in SaaS, corporate, call center, CPG, manufacturing, food service, and retail environments. I excel in conducting thorough needs analyses and employ creative problem-solving and design thinking to develop engaging solutions aligned with business goals. I am passionate about adapting established learning and management methodologies to empower individuals with knowledge and skills.
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Content Development ManagerEpicorAustin, Tx, Us
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Content Development ManagerEpicor Oct 2024 - PresentAustin, Tx, UsLeading a team of instructional designers and technical writers to create training and documentation for SaaS products. -
Principal Consultant / FounderEnlightened Learning Feb 2024 - PresentPotential Empowered, Growth Inspired.Shining a light on untapped capabilities, illuminating the path to success.Enlightened Learning offers expert guidance and customized solutions for companies building or enhancing their Learning & Development (L&D) functions. We specialize in simplifying complex training needs, addressing root causes of performance gaps, and ensuring measurable results in relevant business outcomes. Our leadership brings extensive experience in managing teams, executing high-impact training initiatives, and delivering measurable results across various industries and company sizes. -
Director Of Training And DevelopmentChi'Lantro Mar 2022 - Jul 2024Us- Established short & long term learning strategy for scaling business.- Adopted and launched Wisetail LMS to evolve and scale learning company-wide.- Identified subject matter experts, performed root cause analysis, collaborated with cross-functional partners, designed, developed, and facilitated blended learning programs.- Formed T&D scorecard with relevant KPIs to measure success and milestones.- Balanced immediate needs with future initiatives. -
Learning & Development ManagerVital Farms Dec 2019 - Feb 2022Austin, Texas, Us- Built formal training function for rapid growth company. - Implemented and administered Cornerstone Learning Management System.- Created and facilitated onboarding curriculum that led to 27% increase in new-hire satisfaction.- Created leadership competency curriculum utilizing Korn Ferry Leadership Architect.- Hired & managed training team to support company through IPO and beyond. -
Service Operations StrategistApple 2019 - 2019Cupertino, California, Us- Worked with executives to assess shared needs in different lines of business in Apple Support. - Quantified existing knowledge gaps and cultural differences in global audience.- Tested efficacy of various mediums to affect large scale behavior change.- Designed, implemented, and reported on pilot program that informed long-term strategy.- Measured improvement in sentiment, knowledge, & working relationship between LOBs.- Presented comprehensive report and recommendations to AppleCare Training and Retail L&D.- Worked with Gather team to test and refine functionality and plan rollout of Answers in Motion. -
Manager Learning & Development, Instructional DesignerApple 2015 - 2019Cupertino, California, Us- Developed blended training to build leadership skills for +2,500 managers worldwide.- Created AppleCare Training’s first internal podcast. Now a sustaining global program.- Collaborated with cross-functional stakeholders and SMEs to analyze and fulfill training needs.- Project manager for curriculum development, agile work structure, and communication.
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Applecare ManagerApple 2012 - 2015Cupertino, California, Us- Consistently achieved top results managing teams of 15-25 senior advisors. - Designed and ran pilot program that led to creation of Accessibility line of business.- Created and delivered training program for 450 new Accessibility Advisors.- Led change initiatives to increase adoption of new processes and procedures.- Awarded for persistent outstanding leadership and performance management.
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Retail ManagerApple 2007 - 2012Cupertino, California, Us- Store manager of multiple locations with teams of up to 175.- 4 month assignment at Cupertino headquarters.- Delivered consistent top 5% results in Genius Bar operations.- Grew from part-time seasonal sales to store manager in 3.5 years.
Grant Appleton Skills
Frequently Asked Questions about Grant Appleton
What company does Grant Appleton work for?
Grant Appleton works for Epicor
What is Grant Appleton's role at the current company?
Grant Appleton's current role is Content Development Manager.
What is Grant Appleton's email address?
Grant Appleton's email address is gr****@****mac.com
What skills is Grant Appleton known for?
Grant Appleton has skills like Project Management, Organizational Development, Adult Learning Theory, Addie, Needs Analysis, Instructional Design, Customer Service, Os X, Team Leadership, Mac, Customer Satisfaction, Retail.
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