Grant Blair work email
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• 10+ years of experience in providing quality customer experience, education and training• Team player who will stop at nothing to ensure that everyone is put in a position to be successful• Focused, detail oriented, multi-tasker with strong oral and written communications skills• Ability to identify problems, think outside the box, and implement solutions in a timely manner• Capabilities in SaaS environment, Salesforce CRM, Google Docs/Apps, DropStream, Domo, JIRA, WIAB, MS Office (Word, Excel, PowerPoint), Webex, Skype
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Consumer Services AnalystSony Interactive Entertainment America Llc Sep 2019 - Mar 2020San Mateo, California, UsSony PlayStation has been at the forefront of interactive and digital entertainment since the debut of our first console in 1994. Our products delight millions across the world through incredible games, cutting edge experiences and access to many types of media. This commitment to amazing our fans is at the core of who we are and one we share with Sony Corporation, internationally known as a leader in music, movies and consumer electronics. • Provided exceptional customer care, driving satisfaction and loyalty while building credibility and confidence when interacting online with PlayStation products and services.• Resolvde high priority consumer issues through strong analytical skills, research, and investigation skills while protecting the consumer information• Communicate with team managers, team members and other teams regarding problems, process gaps, solutions, and trends• As part of a pilot program for the Trust & Safety team, protected PlayStation Network consumers from risk through new and creative ways to prevent fraud, online abuse, and ensuring gamers follow community guidelines -
Account ManagerIngram Micro Commerce & Lifecycle Services Sep 2014 - Apr 2019Irvine, California, UsIMCFS provides Logistics, Supply Chain Management and Order Fulfillment for businesses worldwide with Fulfillment Centers in the US, Canada, UK, China and Australia.• Dedicated to nurturing, developing, and growing key IMCFS accounts that use our ecommerce/logistics platform to conduct business • Fully listen to, comprehend, and am able to communicate a client’s challenges and collaborate with/liaison between IMCFS internal departments to strategically build a path forward• Develop strategies on assigned accounts to fully utilize technology solutions and meet/exceed growth and retention expectations• Provide feedback to our Engineering and Product groups on how our platform can evolve to better serve the current and future needs of IMCFS key accounts -
TutorTutor Doctor Jun 2011 - Jul 2013Toronto, On, CaTutor Doctor is a leader in providing affordable one-on-one supplementary education to students and adults through offering in-home tutoring to families. I worked with K-6 students in the areas of reading comprehension, writing and mathematics.• Private, in-home tutor, instructing and assessing students in reading comprehension, writing and math ranging from grades 1-11 -
TeacherVarious Bay Area Public And Private Schools Aug 2008 - Jun 2013Instructed and assessed 4th and 5th grade students in Language Arts and Social Studies.
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AdvisorEducation.Com Nov 2011 - Oct 2012San Mateo, California, UsHelping over 5 million visitors per month, Education.com is a one-stop destination for parents of children ages preschool through grade 12 that blends cutting edge editorial, reference, and community resources. In an advisory role, I worked with the editorial department to advise on K-12 curriculum and standards implementation. This included:-Assessing worksheets and activities content for grade appropriateness.-Looking for holes in current site content and working with editors to come up with new ideas to help build content.-Helping to align current content to core curriculum standards.
Grant Blair Education Details
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Northwestern UniversityHistory -
North Carolina Central UniversityElementary Education
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North Carolina Central UniversityElementary Education And Teaching
Frequently Asked Questions about Grant Blair
What is Grant Blair's role at the current company?
Grant Blair's current role is Looking for Remote/Hybrid Opportunities in Customer Care or Account Management.
What is Grant Blair's email address?
Grant Blair's email address is gr****@****ion.com
What is Grant Blair's direct phone number?
Grant Blair's direct phone number is +191927*****
What schools did Grant Blair attend?
Grant Blair attended Northwestern University, North Carolina Central University, North Carolina Central University.
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