Grant Hansen

Grant Hansen Email and Phone Number

Senior Customer Success Account Manager at Microsoft NZ @ Microsoft
redmond, washington, united states
Grant Hansen's Location
Wellington, Wellington, New Zealand, New Zealand
Grant Hansen's Contact Details

Grant Hansen personal email

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Grant Hansen phone numbers

About Grant Hansen

I am a passionate person who enjoys working with people and helping them move towards their potential. By people reaching their potential businesses prosper and grow.I have been in the IT Industry for over 26 years and have a passion for technology and cloud adoption. My IT journey has been over a range of different job profiles from warehouse, technician, pre-sales, management, and account management. This has allowed me to gain experience in several different fields and industries.I use this passion and experience to help small to medium businesses adopt technology to better serve them and their clients. Making a difference in their own way.

Grant Hansen's Current Company Details
Microsoft

Microsoft

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Senior Customer Success Account Manager at Microsoft NZ
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Grant Hansen Work Experience Details
  • Microsoft
    Senior Customer Success Account Manager
    Microsoft Oct 2022 - Present
    Wellington Region, New Zealand
    Supporting digital transformation and maximizing value for government and public sector clients by understanding the challenges and opportunities in this sector. Working with stakeholders to provide customized solutions that enhance operational efficiency, improve service delivery, and meet strategic goals. The role includes utilizing advanced technologies, maintaining strong relationships, and ensuring customer success through proactive engagements, which focus on customers' successful adoption and productive use of Microsoft cloud technologies.
  • Network Configurations (Pty) Ltd ...Netconfig
    Account Manager
    Network Configurations (Pty) Ltd ...Netconfig Mar 2021 - Oct 2022
    Durban, Kwazulu-Natal, South Africa
    Providing technology solutions, to meet modern business strategies.Conduct business reviews with decision makers, outlining their individual IT roadmaps and budgets for their business.Assist in managing IT spend according to the IT budgets in their budget year.vCIO (Virtual CIO) functions in guiding business owners and decision makers in the right solutions for their business.
  • Nexio South Africa
    Technical Account Manager
    Nexio South Africa Oct 2018 - Mar 2021
    Durban Area, South Africa
    Manage an existing set of Nexio accounts• Generate new business for Nexio• Create strategic sales plans for all new clients• Work closely with the Managing Executive and Chief Sales Officer• Understand client’s business objectives, and match solutions to those objectives• Education of clients in the offerings of Nexio and Vodacom• Develop key relationships with the decision makers, influencers, coaches within each client
  • Atomgate
    General Manager
    Atomgate Apr 2014 - Sep 2018
    Durban Area, South Africa
    I managed all aspects of the business within AtomGate, from Sales, Technical and Accounts.AtomGate's focus is on Network Security specializing in SonicWALL , Vulnerability Management and Data Access Governance.Job functions include:Developing Sales Strategies with the sales team.Sales - Acquiring new business, managing existing clientsProject management of all projects.Staff mentoring and development development.
  • Aptronics Kzn
    Technical Manager
    Aptronics Kzn Jul 2013 - Mar 2014
    Durban Area, South Africa
    I was responsible for managing the Technical Engineers in Durban and Johannesburg. We had a team of 7 engineers in Durban and a team of 6 engineers in Johannesburg looking after corporate customers and Advocates in Durban, Johannesburg and Pretoria.
  • Dimension Data
    Technical Architect
    Dimension Data Jun 2012 - Jun 2013
    Durban Area, South Africa
    I worked in the Data Center Solutions team as a Pre-Sales Consultant, I provide pre-sales support on the following products, EMC ( both Storage and Backup and Recovery ), Vmware, Cisco UCS, HP, and Symantec.
  • Axizworkgroup
    Technical Sales Specialist
    Axizworkgroup Jul 2009 - Jun 2012
    Kzn
    I am a Technical Specialist for the following products: EMC, Vmware, Veeam, Citrix, Wyse and IBMI Identify Target Markets and work with Resellers and Account Managers to take these products into the Customer Base.Maintain Vendor Relationships and drive Vendor Strategies into the Customer Base.Product Training for ResellersSolution Sales and Project Management of deals that involved DELLEMC, DELL Wyse, VMWARE, CITRIX, IBM and Veeam Backup
  • Workgroup
    Branch Manager
    Workgroup Jul 2009 - Jun 2011
    Kzn
    Managing of the Sales team.Developing customer Sales strategies in line with customers' growth objectives.Assist Account Managers to implement the growth strategy for each clientBusiness Development of DELLEMC, DELL Wyse, Microsoft Licensing, NovellCustomer Training on newer products.Maintain Vendor Relationships
  • Huge Telecom
    Sales Manager
    Huge Telecom Oct 2008 - May 2009
    Sales Of Least Cost Routing ServicesManaged 2 Sales teams: Customer Services (4 people )Direct Sales team (1 person, but 2 more employed)Managed Dealers: 4 KZN DealersSet Sales Strategy according to National Sales Strategy.Maintain relationship with Existing Dealers and had to Source new DealersCoaching of Sales Teams in terms of Direct Sales, Presentations and Sales Techniques.Customer Presentations
  • Axiz
    Sales Manager
    Axiz Jun 2001 - Sep 2008
    Sales Manager:Set monthly targets for the teams, total target for both teams were R12 million Revenue per month.Assisted sales teams to achieve their target by helping with forecasting, project management of larger deals, and liaising with vendors.Monthly meetings with top 20 resellers from both teams. Set sales objectives per customer, planned forecasting for larger deals. Pipeline management per customer.Had to make sure profitability of sales teams was above the threshold set by head office.Successfully won the tender for the Illovo Upgrade Project for 2008/2009, started to project manage before I left.During my time as Sales Manager, I obtained the accredited sales consultant Certifications in HP Blade Systems, HP Procurve and HP Enterprise Storage Systems.Coaching of sales teams on selling techniques.Attended the Axiz Ledibogo (Mini MBA) course – Helps take new potential IT reseller through the process of setting up and understanding the challenges around startup businesses. Modules include: Business Planning, how to build a business plan. Financial Skills. Professional Solution Selling. Managing your People.Account Manager:Manage a set of 20 Enterprise clientsMaintain a profitability margin as set out by Head Office.Managed customer relationship by weekly meetings, pipelines management.Build a Total Available Market(TAM) plan with each clientProject Management of larger deals.Successfully rolled out a 15- million-rand project.Internal Sales:Responsible for quotes and placing orders.Managing client expectations.Maintained Back-order report, to make sure all deliveries were sent out correctly.
  • Tarsus Technologies
    Technical Manager
    Tarsus Technologies Jun 1995 - Jun 2001
    Pre-Sales Solution Building on all products that Tarsus Supplied, these includedCompaqHewlett PackardCicsoIBMOKIEpsonTarsus PCTraining of Staff and Dealers on the above Products.Attend Customer visits with Dealers and Presented to Their Customers.During this time I was Certified in IBM Xseries Servers, Compaq StorageWorks ( Since moved to HP Enterprise Storage Certification )I maintained the Internal Network At tarsus DBN, this included Windows Server, Exchange.

Grant Hansen Skills

Wyse Vmware Citrix Sales Ibm Servers Storage Pre Sales Virtualization Customer Service Enterprise Storage Key Account Management Direct Sales Selling Networking Solution Selling Management Managed Services Enterprise Software Channel Partners Windows Server Saas Cloud Computing Microsoft Exchange Microsoft Technologies Unified Communications Storage Area Networks San Account Management Hp Products

Grant Hansen Education Details

  • Northwood Boys High
    Northwood Boys High
    English, Afrikaans, Mathematics, Biology, Physical Science, Technical Drawing

Frequently Asked Questions about Grant Hansen

What company does Grant Hansen work for?

Grant Hansen works for Microsoft

What is Grant Hansen's role at the current company?

Grant Hansen's current role is Senior Customer Success Account Manager at Microsoft NZ.

What is Grant Hansen's email address?

Grant Hansen's email address is gr****@****ata.com

What is Grant Hansen's direct phone number?

Grant Hansen's direct phone number is (086)-128*****

What schools did Grant Hansen attend?

Grant Hansen attended Northwood Boys High.

What are some of Grant Hansen's interests?

Grant Hansen has interest in Business Coaching, Rugby, Civil Rights And Social Action, Environment, Science And Technology, Golf, Squash, Human Rights, Formula One, Health.

What skills is Grant Hansen known for?

Grant Hansen has skills like Wyse, Vmware, Citrix, Sales, Ibm Servers, Storage, Pre Sales, Virtualization, Customer Service, Enterprise Storage, Key Account Management, Direct Sales.

Who are Grant Hansen's colleagues?

Grant Hansen's colleagues are Robert Garza, Martin Tomka, Adeniran Abraham, Sıla Esen, Ahmed Essid, 宋成方, David Byous.

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