Grant Harmon Email & Phone Number

Chicago, Us

Leading commercial operations for the GE HealthCare Imaging business in the Western US, contributing to $300M+ in annual revenue. Executing communication plans and driving effective sales team daily management to drive revenue growth and maintain forecast accuracy, while ensuring high-quality commercial processes. Developing data analytics and metrics to support business goals and sales target achievements. Utilizing Excel VBA RPA best practices, SFDC, PowerBI, OBIEE, and ChatGPT/OpenAI technologies to deliver commercial analytic insights on sales execution, forecasting, pricing, margin attainment, and pacing. Mentoring new managers on commercial technology platforms and operating rhythms, and initiating backlog analytics to identify future revenue growth opportunities.

Chicago, Us

Championed sales enablement for the Southeast USA sales organization by leveraging CRM, analytics, Salesforce.com, Apttus CPQ, mobile tools, and other sales platforms to enhance sales productivity and customer outcomes. Launched initiatives to prioritize IT integration and enhance the use of Salesforce.com, Apttus CPQ, mobile tools, and other sales platforms. Pioneered the introduction of livestreaming to the enterprise, creating a monthly online sales training show "TechTV" for over 350 users.

Chicago, Us

As a Senior UX Designer and Product Manager, implemented a comprehensive UX framework for design thinking, crafting innovative software applications for Marketing, Product Management, and Radiopharmaceutical production. Conducted user research, created user flows, wireframes, and prototypes, analyzed user feedback, and produced visually appealing high-fidelity mockups. Collaborated with product managers, developers, and stakeholders to design efficient, intuitive, and visually engaging user experiences.

Chicago, Us

Directed a team of 3 to manage the relationship between the Digital Technology organization and 2000+ field sales users across the US and Canada. Provided strategic guidance, leadership, and technical advice to ensure business objectives were met. Managed IT programs driving cost reduction, business process improvement, and $9.5M in incremental sales growth. Led the creation and delivery of over 10,000 hours of technology training using multimedia platforms. Oversaw team performance, budgeting, and vendor management.

At Consilink, managed end-to-end project management, from planning and resource requirements to demand management and project/portfolio management processes. Led cross-functional teams to ensure flawless execution of projects while managing risks and maximizing efficiency. Leveraged expertise in project management, agile methodology, and healthcare analytics to drive care delivery and practice transformation.

Cincinnati, Oh, Us

Supported wing-to-wing operations in EMEA for core CRM platforms, Sales and Marketing applications, and enterprise collaboration using SFDC and Siebel. Improved productivity for sales, marketing, and communications teams through new technology introduction, IT operations, and process improvement. Drove strategy and execution of Salesforce.com Chatter and sales forecasting deployment across the GE Aviation commercial sales organization globally.

Chicago, Us

Managed IT projects for EMEA Sales Execution (OTR) organization in Buc, France, focusing on inventory and backlog reporting applications. Deployed EMEA medical device demo management application for 1000 users across 28 countries. Responsible for intake, resourcing, and delivery of all BI reports for the region.

Chicago, Us

As a Business Analyst on the Global Quality & Regulatory Affairs team, I was responsible for partnering with business stakeholders to develop detailed user and system requirements for FDA validated applications. This included Complaint Handling, Supplier Control, and Engineering Requirements Management systems. Additionally, I spearheaded the successful upgrade, validation, and audit defense of the GE Healthcare Global Product Complaint Handling system for thousands of users on the Extraview platform. This was a highly regulated environment with FDA validation requirements that demanded a high level of attention to detail.

Chicago, Us

As a member of the GE Healthcare Information Management Leadership program I gained experience in managing offshore development teams, effective communication, project budget management, and international collaboration. Acquired a diverse skill set in endpoint security, application portfolio management, account receivable software, vendor purchase order management, software testing, troubleshooting EDI failures in Unix, and knowledge transfers.