Grant Higgins Email and Phone Number
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An accomplished Head of Major Accounts with an impressive record over 20+ years in successfully driving the sales of IT / technology solutions to customers across a breadth of sectors. Skilled in forging strong relationships with decision makers at all levels to promote and cross sell products and services and ensure customer account retention. Committed to delivering exceptional standards of service to both enterprise customers and SMEs, maximising opportunities to consistently increase revenues to achieve margin based sales targets.
Bluefort Security Ltd
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Account DirectorBluefort Security Ltd Jul 2024 - PresentFarnborough, Hampshire, Gb
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Head Of Major AccountsArmadillo Managed Services Limited Oct 2023 - Jul 2024Heathrow, Greater London, Gb- Developing and maintaining strong relationships with major existing accounts, including SMEs and FTSE 100 firms to achieve challenging sales targets / KPIs for cybersecurity managed service solutions.- Implementing strategies to increase sales, maximise profits within the existing portfolio and deliver against core business aims and objectives.- Following up on internal and external leads from various sources, including vendors and marketing activities.- Holding responsibility for explaining the benefits of solutions and negotiating sales through presentations.- Creating quotes for customers based on requirements and engaging with stakeholders on large customer deals.- Chairing frequent customer meetings, obtaining honest service feedback, developing trust and promoting loyalty.- Undertaking account planning and coaching sales staff on best practice to adopt to retain and grow customer loyalty.- Working with vendors on call out days with the Sales Team, and also assisting the Sales Team with successfully closing out difficult and complex opportunities.- Acting as a primary point of contact for key accounts and resolving any issues in a swift, professional manner.- Updating the Salesforce CRM with accuracy and undertaking forecasting of the pipeline with accuracy.- Encouraging new and existing customers to attend round table style events run in partnership with vendors.- Providing reports to senior management stakeholders on account progress levels and ongoing successes. -
Strategic Account ManagerSoftwareone Feb 2019 - Jul 2023Stans, Ch- Managed a portfolio of assigned key accounts and delivered exceptional ongoing customer support to achieve targets, including major accounts such as Tesco Plc – won the Presidents Club trip twice by over achieving against sales targets of over £1m in margin.- Established strategic account plans aligned with customers’ business / technology plans in order to drive account growth.- Developed and implemented effective client relationship management strategies to drive optimal satisfaction levels.- Identified new business leads and contacted key clients within the account base to promote products and services.- Handled client queries diligently and identified innovative solutions for complex problems and issues.- Worked with software vendors including Microsoft, Oracle, VMware, IBM, Trend, Proofpoint, Tenable, Flexera and Snow.- Monitored performance metrics and prepared forecasts / KPI reports for review by the Strategic Accounts Sales Leader.- Worked closely with Sales Operations, Customer Success and other departments to drive customer satisfaction.- Held position as Microsoft Dynamics Champion and imparted expertise across the SoftwareONE UK business. -
Key Account ManagerSoftwareone Apr 2011 - Feb 2019Stans, Ch- Exceeded monthly sales targets and gross profit quotas by identifying and following new opportunities with both existing customers and new prospects.- Engaged with customers to support their digital transformation and cloud services adoption initiatives in a consultative manner which promoted solutions available from SoftwareONE.- Led on negotiations and complex decision-making process to overcomes objections and win new business successfully.- Supported marketing activities to increase brand awareness and presence across market verticals.- Worked on the generation, development and ongoing refinement of strategic account plans for customer satisfaction. - Acted as a primary point of contact for various accounts and resolved any issues swiftly as expected.
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Key Account ManagerInsight Direct Uk Ltd Jun 2006 - Apr 2011
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Inside Sales ExecutiveSoftware Spectrum Jun 2005 - Jun 2006
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Internal Account ManagerSentega Labels Uk Ltd Feb 2004 - Jul 2004
Grant Higgins Skills
Grant Higgins Education Details
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The Wye Valley SchoolNvq In Engineering (Intermediate) -
Bourne End AcademyGcses Incl. English And Mathematics
Frequently Asked Questions about Grant Higgins
What company does Grant Higgins work for?
Grant Higgins works for Bluefort Security Ltd
What is Grant Higgins's role at the current company?
Grant Higgins's current role is Empowering CISOs to streamline and strategically optimise cybersecurity investments for cutting-edge threats..
What is Grant Higgins's email address?
Grant Higgins's email address is gr****@****net.com
What is Grant Higgins's direct phone number?
Grant Higgins's direct phone number is +177952*****
What schools did Grant Higgins attend?
Grant Higgins attended The Wye Valley School, Bourne End Academy.
What skills is Grant Higgins known for?
Grant Higgins has skills like Solution Selling, Managed Services, Account Management, Sales Process, Direct Sales, New Business Development, Microsoft Licensing, Software Asset Management, Saas, Cloud Computing, Channel Partners, Enterprise Software.
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