Grant Hofmann Email & Phone Number

Distributed Team, Us

Taking the incredible relationships established during our sales process forward, I walk our customers through launching their first use cases, helping them develop and building their internal competencies. My mission is to help put AI where it belongs: in the hands of anyone who wants to do more, faster.Once a team has a few builds under their belt, I remain a resource, advising on further expansions and helping to bring in new parts of the business as the product's influence grows.

Mountain View, California, Us

I focus on getting bots stood up, integrated, and fully operational to ensure a quick and effective go-live for our customers.

Mountain View, California, Us

Austin, Texas, Us

Austin, Texas, Us

Providence, Ri, Us

Continuing the work started during my internship to bring stability and efficiency to the processes that keep the company running behind the scenes.

Providence, Ri, Us

Construct automation scripts leveraging Runbook Designer and Powershell that help the company maintain backbone operations with efficiency.• Build automated HTML to PDF file conversion modular runbook for report generation• Utilize SQL to gather metrics on company operations like password expiration instances, and HTML to generate reports based on those metrics.

Dallas, Tx, Us

• Interact directly with small-to-large business customers with internet packages via phone• Utilize AT&T’s SASHA workflow to open trouble tickets, troubleshoot, and communicate with next-tier engineers regarding next steps in repairs and reconfigurations• Troubleshoot end user wireless internet connections for venues using AT&T’s Wi-Fi Services across all wireless-enabled platforms• Walk employees of varying technological proficiencies through performing initial troubleshooting and diagnostics on venue network interface units• Engage actively in seeking customer satisfaction through calm, friendly communication and need anticipation to ensure future loyalty to the company