Program Analyst
CurrentServe as FEMA WebEOC/Crisis Management System project manager as part of the Operational Capabilities Branch within the Office of Response and Recovery, focusing on system management, development, improvement, and branch preparedness.• Serve as a project lead for Planning Resource Center and Admin and User Support Toolkit as part of the overall Crisis Management System modernization effort to provide customers with an improved user interface/user experience. • Lead the design and… Show more Serve as FEMA WebEOC/Crisis Management System project manager as part of the Operational Capabilities Branch within the Office of Response and Recovery, focusing on system management, development, improvement, and branch preparedness.• Serve as a project lead for Planning Resource Center and Admin and User Support Toolkit as part of the overall Crisis Management System modernization effort to provide customers with an improved user interface/user experience. • Lead the design and development of key team risk management processes and procedures, including the CMS Continuity of Operations and Devolution plan and CMS Risk Register. • Led development of CMS Stakeholder/User Feedback Analysis; oversaw collection, synthesis, and analysis of input provided by over 700 users focusing on system user interface/user experience. Feedback was used in developing a white paper to guide discussions with system developer senior leadership to guide system modernization efforts. • Serve as CMS subject matter expert in support of emergency response efforts as well as emergency preparedness training and exercises. • Serve as team lead instructor for initial WebEOC training for new users. Show less