Program Analyst
Current- Serve as FEMA WebEOC/Crisis Management System project manager as part of the Operational Capabilities Branch within the Office of Response and Recovery, focusing on system management, development, improvement, and.
- Serve as a project lead for Planning Resource Center and Admin and User Support Toolkit as part of the overall Crisis Management System modernization effort to provide customers with an improved user interface/user.
- Lead the design and… Show more Serve as FEMA WebEOC/Crisis Management System project manager as part of the Operational Capabilities Branch within the Office of Response and Recovery, focusing on system management.
- Lead the design and development of key team risk management processes and procedures, including the CMS Continuity of Operations and Devolution plan and CMS Risk Register.
- Led development of CMS Stakeholder/User Feedback Analysis; oversaw collection, synthesis, and analysis of input provided by over 700 users focusing on system user interface/user experience. Feedback was used in.
- Serve as CMS subject matter expert in support of emergency response efforts as well as emergency preparedness training and exercises.