Grant Jonathan Email & Phone Number

Cape Town, Wc, Za

Western Cape ,South Africa

Overall responsibility for client approved software, this includes providing expert guidance on the use of client retail systems to retailers.• Attend to and resolve all hardware and software related calls.• Responsible for system upgrades, rollouts and store openings.• Manage the IT scanning and SIGMA systems conversion projects.• Provide support to retailers on the effective use of retail systems.• Responsible for instore training for retailers and operators.• System analysis within stores, focussed on providing support, feedback and advise in order to improve store effectiveness and overall performance. • Implement and monitor systems including control.• Guide, encourage and assist retailers to make use of their IT systems.• Ensure required administrative duties are performed.• Manage all IT related project work at retail.• Troubleshoot and resolve system related challenges at store level.• Complete system audits and development action plans at store level.• Implement and maintain existing and new system standards.

Western Cape

Responsible for developing a competitive advantage within product tiers using shopper and category insights. • Facilitate communication meetings to manage relationships with retailers and provide a quarterly store review on profitability.• Assist with training and support of in-store and external merchandisers.• Assist with the opening of new stores and revamps focussed on design and store range.• Manage store reviews as requested by retail operations.• Effective implementation of range strategy provided by buyers.• Facilitate mediation between store and suppliers operating in the same category.• Development and implementation of annual channel strategies in order to achieve annual budgets.• Develop superior value propositions using shopper and category insights.• Build category management recommendations in terms of best practice and translate into execution via sales teams.• Constant business analysis and effective strategy implementation to enhance profitability.

Gugulethu, Somerset West, Stellenbosch, Gordon'S Bay

20+ years’ experience managing several successful stores as General and Store Manager.▪ Combined store turnover of R102 Million per annum.▪ Achieve shrinkages less than 1%▪ Increase profit by 15% to 20% YoY.

Certificate, Retail Management

Activities and Societies: Managing for Service Excellence, which included - Planning, Managing, Objective Setting, Decision Making.

Matric, 12