Aspiring IT Professional | BSc in Computer Science | Pursuing CompTIA A+ CertificationWith a strong foundation in computer science and hands-on experience in customer service, I am eager to transition into the IT field. I hold a Bachelor's degree in Computer Science and an HNC in Computing, where I gained practical skills in networking, hardware, and software troubleshooting. Currently, I am pursuing the CompTIA A+ certification to further solidify my technical knowledge and lay the groundwork for the CompTIA trifecta ( A+, Network+, and Security+).My experience as a Night Porter in the hospitality industry has honed my problem-solving abilities, attention to detail, and commitment to providing exceptional customer support. These skills translate well into IT, where user-focused troubleshooting and service delivery are key.I am excited to bring my dedication, technical knowledge, and customer service expertise to an IT role where I can grow and contribute to a dynamic team.