Grant Ward Email & Phone Number

United Kingdom

Northampton, United Kingdom

• Working as part of a multi-functional Business Analysis and Systems team. The role is a hybrid of a true Business Analyst and a subject matter expert, covering multiple disciplines (Salesforce, Maytas, BI development.
• Coordination and delivery of work streams surrounding the multi-million pound Implementation project of the Apprenticeships business line into the University, enabling the OU to tap into the new apprenticeships levy.
• GDPR ready project, encompassing the International Student Requisitions business line to prevent breaches and a potential fine of €20 million, or 4% of the OU’s annual global turnover; Review and overhaul of the.
• Analytics and Analysis Project - Business Value Driver and Performance Dashboards Development and Deployment, implementing quality enhancement measures when using Salesforce, holistically tracking business performance.

Milton Keynes, United Kingdom

• This role allowed me to cut a more technical path in my career so far. Main responsibilities included system development, SQL server administration, web development (inc. using a CMS), Salesforce CRM customisation, SAS.
• Procurement and introduce of a new international traveller phone contract to save the Business Development Unit circa £15k a year.
• Exact Abacus update roll out; set up and configuration, working with Central IT and 3rd party consultants to deploy the new system onto vanilla windows servers.
• Tableau Server roll out; working with Tableau consultants to update our instance of Tableau server to 10.1, ensuring the benefits encapsulated in the new release can be realised by the wider business.
• Decommissioning the OU Worldwide’s web shop; reverse engineering processes surrounding the web shop and decommissioning all aspects/system touch points without any negative user experiences or loss of service. The.

Head Office, Leicester

• A set of projects (based on the IT enterprise strategy) were assigned to me quarterly to manage, resolve and close. As an analyst I was not only expected to manage the project throughout its lifecycle but under major.
• Integrating all functions within the B2B Commercial Lighting function onto our Dynamics CRM system; Highlight - Full design of a brand new, fully bespoke Delivery Entity on the CRM System, tracking information post.
• Incorporation of the B2C SPV Residential operations on the Energy Mark 4 Application; This included ensuring all data was captured to meet MCS compliance regulations and FIT registration could be completed prior to.
• Incorporating the Commercial Credit Check Process within all commercial B2B schemes on Microsoft Dynamics CRM.
• SunEdison O&M Implementation; working with SunEdison staff from the UK, US and Spain to facilitate O&M operations within the UK. Vitally improving customer service levels and CSR awareness.

Bachelor'S Degree, It Management For Business, 2.1 Honours

Activities and Societies: Loughborough Students Rugby Union, ITMB, E-skillsITMB (Information Technology Management for Business), sculpted.

High School, A Levels, Business Studies B And Applied Ict (Double Award) Bb.

High School, Gsce, 14 (A To C Grades) Including Mathematics, Additional Mathematics, English And It

Activities and Societies: Rugby, Football, Athletics.