OutlineDirect and supervise a team of international employees to improve efficiency and effectiveness of global technical operations. understand and fulfil future needs with a focus on resolving global technical issues and ensuring effective customer support. Identify and forecast sales, defects, and returns. Running the day-to-day review over goals, objectives, and implementation of changes to new products. Working with internal and external contacts.Responsibilities• Organising team activities, distributing workload, and assigning tasks based on individual strengths. • Identify, manage, and mitigate project risks and issues.• Managing third party vendors, and suppliers across multiple projects.• Identifying underperforming areas within operations and implementing improvement plans.• Ensure issues raised during prototype phases are resolved at the manufacturing and software levels.• Working with production factory to follow progress of and make changes to materials & design being used in production of product including chipset, display screens, system cooling and more as required by business needs.• Identify issues with current business process and implement changes for cost and safety, savings and improve service levels.• Ensure all budgetary requirements are adhered to by the software development team and production factory.• Work with external companies to gain licencing rights to use IP materials via licensing deals.Key achievement/projects• Saved up to $30,000 per year in returns, repair facility costs, and shipping by redesigning IC's and wiring to eliminate defect. • Developed and employed wiring layout and modified internal components of hardware to minimise failures by 60%.• Planned and approved large & small scale logistics for replacement/spare parts to business’ & customers across the globe.• Designed & enabled external components and quality control defects reporting system for one and three months.

OutlineWorking as the Senior Lead for the North-West region gathering and reporting on all aspects of the strategic road network to ensure work is able to be undertaken safely and in a timely manner. Reporting and reviewing road traffic accidents from minor to fatal to review causes and implement changes to improve safety for the public.Key Responsibilities• Review and report on Road Traffic Accidents.• Review and report on Network Defects.• Performed in-depth data validation on data from various suppliers across the world.• Merged data with existing data sets, careful to keep old data sets and documentation.• Developed and presented findings and solutions to audiences including senior executives and stakeholders.• Document all concerns and incidents.• Organise and analysed data and marketing results. Key Achievements• Took charge of and implemented changes for Traffic Impact Assessments for data to be extracted and reviewed quicker.• Designing and implementing changes to improve previous data into new visualisations for easier presentation.• Transforming data by learning Python coding• Designed and published applications on the companies Spatial Portal for internal and external colleagues to review before planning major works.

Ensure strategic management of major incidents such as road traffic accidents, pedestrians, or fatal incidents via JESIP with other first responders on fast moving roads. Evaluate mental health and performance of staff after dealing with particular incidents. Provide first aid care for minor / major physical injuries of accident victims to preserve life, prevent worse condition, and promote recovery. Serve people in distress and prevent further incidents.Key Responsibilities• Manage & investigate full closures, and emergency services by taking charge as Bronze Command.• Working to ensure safety of the public on the road network.• Ensure the safety of all officers working under my command• Ensure all safety aspects are followed by officers while working on the road network.• Investigate and report on any safety issues raised by on road officers or control room staff.Key Achievementso Created and executed internal mobile application for instant access as well as monitoring defects, reducing paper waste, and minimising time wastage by 70%.o Recognized and rewarded by preventing the loss of funds due to incidents that damaged the network.o Recognised for reporting and dealing with member of public attempting to pass as a Traffic Officer at the scene of an incident.

Led and supervised a team of 20 to investigate lost / stolen parcels in and out of warehouse. Managed and organised placement of security systems by communicating with external security as well as reviewing contracts. Worked with warehouse management to oversee parcel scanning and vehicle loading. Reduced false customer claims pay-outs by 35% annually, with policy adopted nationally, resulting in minimised consumer claims by £16,000 quarterly.

Major Responsibilities:Coaching & Training: I was leveraging my technical skills to train other instructors on G1000 glass cockpit systems. Reliability & Maintaintnance: I have ensured aircraft reliability by fulfilling routine and urgent maintenance requirements during shuttling to and from depots. Regulatory Compliance: I was managing national and international flights of different countries while complying with all rules in each location.Key Deliverables:• Dealt with the extreme situation of failing gear upon landing and loss of instruments at night.• Designed, and circulated instructions and policy updates to all active crew before departing.