Grant Walsh

Grant Walsh Email and Phone Number

Helping Companies Boost Efficiency, Sales, and Customer Satisfaction with Local, Expert Outsourced Contact Centre Teams @ 4Mile
sydney, new south wales, australia
Grant Walsh's Location
Greater Sydney Area, Australia
About Grant Walsh

At 4Mile, I specialise in tailored contact centre solutions that solve many of the pain points organisations face in managing effective customer engagement in-house. This includes challenges with scaling operations during demand surges leading to delays and dissatisfaction, recruiting the right talent, ensuring regulatory and data security compliance, gaining insights to enhance decision making with robust analytics and reporting, and controlling costs while maintaining exceptional service levels.By providing access to skilled local Aussie agents for inbound support and outbound campaigns via our flexible, customised Business Process Outsourcing models, I help clients:

Grant Walsh's Current Company Details
4Mile

4Mile

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Helping Companies Boost Efficiency, Sales, and Customer Satisfaction with Local, Expert Outsourced Contact Centre Teams
sydney, new south wales, australia
Website:
4mile.com.au
Employees:
10
Grant Walsh Work Experience Details
  • 4Mile
    Business Development Manager
    4Mile Feb 2024 - Present
    Sydney, New South Wales, Australia
    At 4Mile, I specialise in tailored contact centre solutions that solve many of the pain points organisations face in managing effective customer engagement in-house. This includes challenges with scaling operations during demand surges leading to delays and dissatisfaction, recruiting the right talent, ensuring regulatory and data security compliance, gaining insights to enhance decision making with robust analytics and reporting, and controlling costs while maintaining exceptional service levels.By providing access to skilled local Aussie agents for inbound support and outbound campaigns via our flexible, customized Business Process Outsourcing models, I help clients:• Save on operational costs and optimize budgets• Improve sales performance through expanded outbound capabilities• Enhance customer satisfaction and retention• Maintain focus on core business activities rather than contact centre management• Gain insights for data-driven decisions from our cloud analytics platformWhether you need help managing overflow call volumes or running specialised telemarketing campaigns, I would welcome the opportunity to discuss how outsourcing with our Australian teams can impact your bottom line. Please reach out if you see potential value in leveraging our decades of local market expertise to take your customer engagement to the next level.
  • 4Tomorrow
    Bdm
    4Tomorrow May 2024 - Present
    Sydney, New South Wales, Australia
    4Mile's sister company 4Tomorrow. 🌿 Unlocking Business Potential Through Sustainability with 4Tomorrow 🌿In today's rapidly evolving business landscape, sustainability isn't just a buzzword; it's a strategic imperative. Why your business needs to engage with a service like 4Tomorrow to drive growth and compliance:Boost Your Bottom Line 💰Drive Profitability: Reduce operational costs by identifying inefficiencies in your supply chain, optimise resource utilisation, and unlock new revenue streams.Gain Competitive Advantage: Differentiate your brand in a crowded market, attract environmentally conscious consumers, and secure lucrative contracts.Future-Proof Your Business: Mitigate long-term risks, attract top talent, and build investor confidence with sustainable growth strategies.Stay Ahead of Legislation 📜The Australian government is setting ambitious targets for emissions reduction, including a 43% cut by 2030 and achieving net zero by 2050 (Australian Parliament House).Proposed mandatory climate-related financial disclosures are on the horizon, starting mid-2024 (White & Case & ESG Today).Compliance Made Easy ✅4Tomorrow's AI-powered platform demystifies your carbon footprint, helping you achieve your net-zero targets and stay compliant with evolving regulations.Government agencies and large corporations are increasingly reporting on their supply chains. By providing comprehensive sustainability data, your business significantly enhances its chances of securing contracts with these entities.Transformative Insights 🎯Our services not only pay for themselves through uncovered efficiencies but also enhance transparency around your environmental efforts, attracting new business and boosting customer loyalty.With 4Tomorrow, turn your sustainability goals into a powerful engine for profit and lasting success. Let's chat about how we can assist you on this journey!#Sustainability #4Tomorrow #NetZero #BusinessGrowth #ClimateAction #SustainableBusiness
  • Gathera
    Business Development Manager
    Gathera Jan 2023 - Feb 2024
    Sydney, New South Wales, Australia
    At gathera, I specialise in helping businesses and organisations improve the health and well-being of their employees or customers through the use of our fully serviced hydroponic office community gardens and restaurant microgreen gardens.Our office community gardens are perfect enticing staff back to the office by providing a constant supply of fresh, nutritious ingredients to office staff, while also serving as a unique attraction and retention tool and improving overall health and wellness. Our restaurant microgreen gardens provide chefs and restaurateurs with a source of fresh, high-quality microgreens that can elevate their dishes and provide a truly farm-to-table, Insta-worthy, dining experience for their customers.In my role, I have the opportunity to work with a wide range of clients, including people and culture managers looking to improve the health and well-being of their employees, and chefs seeking to Attract customers and differentiate their restaurants with fresh, gourmet ingredients.I am constantly inspired by the positive impact that our gardens have on the lives of my clients and their communities, and I am committed to helping them find the right solution for their needs.If you're interested in learning more about how an office community garden or restaurant microgreen garden could benefit your workplace or business, I'd love to connect and discuss further. Feel free to reach out to me on LinkedIn or send me a message. grant@urbanplantgrowers.com
  • Bci Central
    Senior Business Development Consultant
    Bci Central Dec 2014 - Jan 2023
    Sydney, Australia
    I help construction subcontractors of all trades to identify opportunities and contacts on both tender and privately developed projects.With 120 full time researchers collectivley making 5000 calls per week to keep all commercial, multi-density residential, infrastructure or industrial construction projects (excluding single residential) in the Australian market updated, BCI is the premier construction market intelligence platform for subcontractors. Unlike other tendering platforms, the fact that BCI has researchers means we cover the construction market as a whole and not just our builder client database and the projects they are working on.The BCI platform also has advanced CRM and Sales Pipeline functionality, you can send expressions of interest (EOI) to any tendering builder, search thousands of project documents for specific keywords and receive invitations to quote directly from builders who use our tendering platform.What BCI can do for your subcontracting business:• Cover any projects, builders & developers, not only our own clients• Report on non-tender projects, developing builders & those appointed through private negotiation• Track all projects specific builders are working on, get more depth in companies you already have relationships with• Identify multiple tendering builders on projects you are already quoting• Request project updates from our researchers, get a response within 48 hours • More up-to-date, 120 researchers collectively making 5000 calls a week to keep information up-to-date • Full support from your account manager• Advanced CRM & sales pipeline functionality• Mobile app with "projects near me" feature, map with pins on each project in your area
  • Exa Digital
    Digital Solutions Specialist
    Exa Digital May 2014 - Dec 2014
    St Leonards, Nsw 2069
    An expert in Web Development, Web Design, Hosting, SEO, Online Marketing and Social Media. I am your local online marketing specialist servicing the North Shore Sydney and The Northern Beaches Sydney. Having a competitive edge online is essential, and Exa can do just that, by developing engaging digital strategies and online marketing campaigns. With 300+ Online Marketing experts on staff and boasting over 1000 satisfied Australian clients including, NAB, United Nations, SportsCo and Bic you can have complete confidence in Exa. If that is not enough Exa.com.au has a page rank of 6 and is ranked the highest in Google for hundreds of keyword search terms like 'Online Marketing', 'Web Solutions' and 'Custom Web Design'. Exa is a complete end-to-end solutions provider, everything form initial creative design and development, through to world-class hosting and support. At the heart of what we do is WebMagnet, our patented search engine ranking that delivers websites that achieve top search engine results
  • Red Apple Education Www.Skwirk.Com.Au
    Business Development Manager
    Red Apple Education Www.Skwirk.Com.Au Jan 2012 - Apr 2014
    Sydney, Australia
    Responsible for all aspects of new client acquisition for their flagship product www.skwirk.com.au.• Developed sales processes from scratch.• Identified and developed new sales opportunities in previously unexplored market segments.• Achieved the first profitable financial year in the 6 year old companies history in my first financial year of employment.• Increase clients from 130 to almost 800 in less than 2 years.• Consistently beat projected sales targets.• Evolving promotions, marketing materials, affiliate marketing campaigns and referral programs.
  • Bean Media Group
    Media And Communications Manager
    Bean Media Group Feb 2011 - Jul 2011
    Sydney, Australia
    Identifying, researching and contacting C-level executives within major Australian companies ($50mil+). Obtaining a commitment to feature in industry specific magazines and providing the story angle to the editorial team. Securing supplier lists from the major company and pitching the appropriate executive (usually MD) of the supplier company for advertising alongside the feature, all to strict deadlines. • Was promoted after 3 months from a Media and Communications Coordinator to a Media and Communications Manager.• 2nd top seller in 2 month and top seller in 3rd month’s results.
  • Toner Express (A'Asia) Pty Ltd
    Account Executive/Area Manager (Act Southern Nsw)
    Toner Express (A'Asia) Pty Ltd Nov 2008 - Jan 2011
    Canberra, Australia
    Responsible for building relationships with current clients and bringing on new clients.• Grew an $18,000 per month client portfolio to $55,000 per month by my second year of employment.• Achieved a 78% growth in GP dollars compared to the previous calendar year ($220k).• Prepared government tender responses and was responsible for the state rollout of a new technology available within the industry.
  • Independent Property Group Act
    Sales Consultant
    Independent Property Group Act Nov 2007 - Nov 2008
    Canberra, Australia
    Prospecting for new clients and building relationships. Identifying and fulfilling client needs in a mutually beneficial way for all involved parties. Study all current legislation and to gain required qualifications. Prepare promotional and marketing material. • Secured more sales and listings then all others I started with (20+).• Built relationships with several local builders.
  • Woolworths Limited
    Department Manager
    Woolworths Limited Feb 1997 - Nov 2007
    Canberra, Australia
    Managing teams of up to 25 people, staff training and development of a team environment. Upholding merchandising and supply standards. • In my last month my wages were down 20%, sales were up 19% and the GP achieved was up over 300% on the previous year

Grant Walsh Education Details

Frequently Asked Questions about Grant Walsh

What company does Grant Walsh work for?

Grant Walsh works for 4mile

What is Grant Walsh's role at the current company?

Grant Walsh's current role is Helping Companies Boost Efficiency, Sales, and Customer Satisfaction with Local, Expert Outsourced Contact Centre Teams.

What schools did Grant Walsh attend?

Grant Walsh attended Canberra Institute Of Technology.

Who are Grant Walsh's colleagues?

Grant Walsh's colleagues are Riley Cantlon, Lucas Grant-Mackie, Pierre Lattouf, Steven Long, James Macdonald, Daniella Bentley, Kahutia Te Hau.

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