Grant Francis Email & Phone Number

Washington Dc-Baltimore Area

Ashburn, Va

Responsible for maintaining continuous coverage of the FAA Domestic Events Network (DEN) and providing any information requested.Responsible for processing, analyzing, and documenting both accident and incidents that have occurred within the National Airspace System (NAS). Effectively communicate in both verbal and written forms with system owners, program management, operations management, engineering staff, and service desk personnel.Provide projections to operations… Show more Responsible for maintaining continuous coverage of the FAA Domestic Events Network (DEN) and providing any information requested.Responsible for processing, analyzing, and documenting both accident and incidents that have occurred within the National Airspace System (NAS). Effectively communicate in both verbal and written forms with system owners, program management, operations management, engineering staff, and service desk personnel.Provide projections to operations management on staffing, personnel allocations, call volume, and staff placement. Received training on workforce management tool, this software will be slowly implemented and utilized throughout calendar year 2019.Create and publish supplemental data for restricted airspace (TFR).Maintain and analyze historical data on staffing, call volume, weather, program status. Maintain currency as a Flight Service Specialist, by holding required hours on Preflight, Inflight, and Flight Data on a monthly interval. Show less

Ashburn, Va

Gather, disseminate, and coordinate a wide array of data regarding the National Airspace System (NAS) including navigational aid outages that can adversely affect the expeditious flow of traffic by Air Traffic Control (ATC), airways, proper altitudes of travel, obstructions that are being built or hazardous to airborne aircraftExtensive knowledge of the Operational Error (OE), Operational Deviations (OD), and Performance Measures (PM) programs and their effect on all sectors of air… Show more Gather, disseminate, and coordinate a wide array of data regarding the National Airspace System (NAS) including navigational aid outages that can adversely affect the expeditious flow of traffic by Air Traffic Control (ATC), airways, proper altitudes of travel, obstructions that are being built or hazardous to airborne aircraftExtensive knowledge of the Operational Error (OE), Operational Deviations (OD), and Performance Measures (PM) programs and their effect on all sectors of air traffic control.Support general aviation and corporate pilots on day-to day operations including filing flight plans, offering additional metrological information, notice to airmen (NOTAM), presidential (VIP) and non presidential temporary flight restrictions (TFR), and all aeronautical information regarding navigational aids, airways, safe flying altitudes.Analyze and clarify all published information from many different sources (e.g., flying charts, airman information manual, and federal aviation regulations).Support Air Traffic Control (ATC) facilities in many different capacities by providing information that could have an adverse effect on the expeditious flow of aircraft. In addition, operating procedures also require us to pass metrological data to ATC so that operations are minimally effected.Worked on/with many different air traffic control systems and several other propriety systems used for flight service, along with MS Word, Excel, PowerPoint, and Outlook.Familiar with all Lockheed Martin processes, procedures, and protocols.Regularly interface with Lockheed Martin executives, FAA and FAA agents, Airfield Managers, as well as Military Soldiers, Officers, and other various Military Organizations.Work together with many organizations and individuals so that the most successful operation will result. Show less

Bachelor Of Science (B.S.), Business Administration-Management

Master Of Business Administration (Mba), Operational Management

Associate Of Science (A.S.), Aerospace Management

Associate Of Science (A.S.), Air Traffic Control

General Studies

General Studies