Grant Moore Email & Phone Number

United Kingdom

My role as a Key Account Manager for Croner involves managing a portfolio of SME accounts which are based throughout Scotland, North England and Northern Ireland, maintaining a long term relationship with these accounts and maximising sales opportunities for software and consultancy servicesMy key duties include:• Playing an integral role in renewal and new business pitches, demonstrating software based HR and H&S management solutions• Responsibility for the development and achievement of sales through the direct sales channel.• Focusing on growing and developing existing clients, together with generating new business.• To act as the key interface between the customer and all relevant divisions.• I am responsible for managing a large portfolio of SME accounts and am often the face of the company to many clients.• Achieve high sales targets and goals.• Building new business relationships using existing industry contacts.• To provide my clients with excellent service and support.• Feeding back all suggestions for improvement and market research to senior staff.• Ensuring I keep myself aware of all competitive activities within accounts to prevent attrition

Scotland

Business development via relationship building with major Banking and Insurance intermediaries throughout Scottish region

Scotland

New business development throughout Scotland

Dundee City, Scotland, United Kingdom

Part of the management team running UK technical helpdesk campaign on behalf of BT Business Broadband internet services. Managed a team of 20 Agents involved in monitoring, coaching and counselling, and handling escalated complaints to resolution.- Part of Management team involved in overall business development and target achievement. Took team on commencement in role from 6th place out of 6 teams, to 2nd by year end.

Uk

Business development via recruiting and headhunting for national and multinational businesses

Industrial Administration

Diploma Chartered Institute Of Marketing, M Inst M