Grant Anderson Email & Phone Number

Salt Lake City Metropolitan Area

-Manages a team of 5-7 manual testers, including 1:1 meetings, training, performance reviews, and more-Collaborates with QA managers to improve department-wide processes including onboarding, team assignment, and culture for 30+ QA Specialists-Interviews candidates for QA Specialist and QA Manager

Salt Lake City Metropolitan Area

-Imagines, organizes, and executes a comprehensive series of manual tests for new features of our web and mobile applications-Creates and executes relevant use case scenarios based on how consumers will interact with our software to ensure an intuitive interface-Collaborates with product management, design, and development teams on the user interface, functionality, and specifications of new features-Works with the entire QA team to complete prioritized regression testing prior to each production release

Greater Salt Lake City Area

-Responsible for simultaneous end-to-end management of multiple digital products-Collaborates with team to ensure product delivery within quality, budget, and time requirements-Tracks client needs and team velocity-Helps define product strategy and road map to completion

Denver, Colorado, United States

Promoted to Level 2 management, responsible for $1.8m in sales and double the staff as my previous store.• Grew outside sales by 118%, elevating the store to rank 13 out of 175 stores.• Selected by HQ to test and lead in the chain-wide implementation of a new point of sale system.• Selected to be a "super-user", training 16 managers in my district to learn the new system at Go-Live.• Chosen by HQ to lead in various special projects including store openings, audits, remodels, and more.

Murray, Utah, United States

Effectively competed against online retailers, amidst an exhausted local market, by developing and growing outside sales by 2.1 percent, elevating store rank from 158 to 40 in the chain.• Responsible for leading store operations including high volume inventory management, receiving and procurement, hiring and development, and sales training.• Interviewed, hired, and trained more than 20 temporary associates for annual inventory, counting more than 57,000 items in one night, achieving 99.3 percent accuracy in relation to previous years.• Exceeded sales projections with a 7 percent growth over budget.• Chosen by district manager to mentor other managers and assistant managers in efficiency, profitable store operations, and team motivation.

Greater Salt Lake City Area

Designated trainer for new cafe managers in the company. Responsible for overseeing a team of eight employees for daily operations in the cafe department. Works with local businesses to promote locally made products, stocks and maintains inventory, and fosters an environment that is both employee and customer friendly. Focuses on team development, maximizing sales and productivity, and providing excellent customer service.

Greater Salt Lake City Area

Responsible for providing quality products to customers quickly and efficiently while maintaining excellent customer service. Designated trainer for new, inexperienced employees. Encouraged a good team atmosphere while preserving a good business operation.

Sandy, Utah

Cleaned and maintained school grounds. Worked in all positions and trained new employees.

Bachelor Of Science (B.S.), Communication, General, 3.5 Gpa

Associate Of Science (A.S.), General Studies, 3.5 Gpa