AeroLeads people directory · profile
Grant Best Email & Phone Number
Director Test Engineering - Office of Technology Strategy and Innovation
at
OCC
1 work email found
@theocc.com
1 phone found area 312
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director Test Engineering - Office of Technology Strategy and Innovation
Location
Greater Chicago Area, United States, United States
Company size
Who is Grant Best? Overview
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Quick answer
Grant Best is listed as Director Test Engineering - Office of Technology Strategy and Innovation at OCC, a company with 2572 employees, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at theocc.com, phone signal with area code 312, and a matched LinkedIn profile for Grant Best.
Grant Best previously worked as Director Test Engineering - Office of Technology Strategy & Innovation at Occ and Director - Enterprise Technology Solutions at Occ. Grant Best holds College Of Business, Management Information Systems from University Of Wisconsin Oshkosh.
Company email context
Email format at OCC
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{first_initial}{last}@theocc.com
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AeroLeads found 1 current-domain work email signal for Grant Best. Compare company email patterns before reaching out.
Profile bio
About Grant Best
Grant Best is a Director Test Engineering - Office of Technology Strategy and Innovation at OCC. He possess expertise in itil, it operations, it service management, service management, troubleshooting and 24 more skills.
Listed skills include Itil, It Operations, It Service Management, Service Management, and 25 others.
Current workplace
Grant Best's current company
Company context helps verify the profile and gives searchers a useful next step.
Occ
10 roles
Grant Best work experience
A career timeline built from the work history available for this profile.
Director Test Engineering - Office Of Technology Strategy & Innovation
CurrentDirector of Engineering for the Technology Labs at OCC. Our team conducts Proof-of-Concepts on emerging technologies and innovative solutions. Our team's focus is to prove Technology concepts and whether they will meet Architectural standards and add value to OCC. Our work provides the research needed for IT leadership to make informed decisions that help.
Apr 2023 - Present
Director - Enterprise Technology Solutions
CurrentAs Director of Enterprise Technology, our team oversees planning, execution and operations for the technologies that enable our organizational processes for IT and Security.
Mar 2021 - Present
Mar 2019 - Mar 2021
Enterprise Systems Management - Servicenow Specialist
Jan 2016 - Mar 2019
Discovery Engineer
Worked on a team of CMDB specialist to build Business Service Maps for the organizations IT Systems. We maintained ServiceNow Discovery and integrations from other data sources to populate the data within the organizations CMDB
Oct 2014 - Jan 2016
Service Management Implementation Specialist
Started as Help Desk support and moved over to Production Operations in 2009 as a Business Analyst. Our team implemented ServiceNow for IT Service Management and HR Case Management.
Dec 2006 - Oct 2014
Global Service Desk – Service Improvement Supervisor/Corp-It Process Owner For Servicenow
- Remotely led a service analyst team of 9 in defining business requirements to migrate Corp-IT operations from Siebel ticketing to ServiceNow Incident and Request Management solution.
- Develop Configuration Management model for Corp-IT mapping relationships of IT Business Services to infrastructure level Configuration Items.
- Define IT Service Catalog and manage development of centralized ServiceNow CMS front-end solution for Service Catalog offerings.
- Provide technical requirements to development team for onboarding wizard, asset management, authority matrix, tier-1 HR case management and service request management applications in ServiceNow.
Jan 2013 - Oct 2013
Global Service Desk – Service Request Supervisor
- Process owner for all Global Service Desk related tasks which includes: working with engineering departments to take tier-1 related service request work, document process, train team, and manage SLAs.
- Started a new service request operations team of 14 employees to manage IT related services for: onboarding, telecom, software procurement/deployment and SOX compliant user account provisioning
- Built approval process that passed first ever SOX audit for user access controls and managed to pass next 6 quarterly audits.
- Experience in building a team environment in new Lockport datacenter.
Apr 2011 - Jan 2013
Lan Technician
University Of Wisconsin Oshkosh - Dept Of Residence Life
Jan 2005 - Aug 2008
Team & coworkers
Colleagues at OCC
Other employees you can reach at theocc.com. View company contacts for 2572 employees →
DW
Don Wilber
Colleague at OccNorman, Oklahoma, United States, United States
View →
PP
Peter Pagliuco
Colleague at OccGreater Chicago Area, United States
View →
CK
Charly Kasongo
Colleague at OccDemocratic Republic Of The Congo, Congo, The Democratic Republic Of The
View →
肖
肖家俊
Colleague at OccGuangdong, China, China
View →
DH
Daniel Hernandez
Colleague at OccOshawa, Ontario, Canada, Canada
View →
TA
Talal Al-Balushi
Colleague at OccMasqaţ, Oman, Oman
View →
PN
Paul Negron
Colleague at OccGreater Tampa Bay Area, United States
View →
MA
May Allen Cachero
Colleague at OccPhilippines, Philippines
View →
DB
Doug Bradley
Colleague at OccNew South Wales, Australia, Australia
View →
ES
Evariste Stella Ngongo Kyata
Colleague at OccDemocratic Republic Of The Congo, Congo, The Democratic Republic Of The
View →
Don Wilber
Colleague at OccNorman, Oklahoma, United States, United States
View →
PP
Peter Pagliuco
Colleague at OccGreater Chicago Area, United States
View →
CK
Charly Kasongo
Colleague at OccDemocratic Republic Of The Congo, Congo, The Democratic Republic Of The
View →
肖
肖家俊
Colleague at OccGuangdong, China, China
View →
DH
Daniel Hernandez
Colleague at OccOshawa, Ontario, Canada, Canada
View →
TA
Talal Al-Balushi
Colleague at OccMasqaţ, Oman, Oman
View →
PN
Paul Negron
Colleague at OccGreater Tampa Bay Area, United States
View →
MA
May Allen Cachero
Colleague at OccPhilippines, Philippines
View →
DB
Doug Bradley
Colleague at OccNew South Wales, Australia, Australia
View →
ES
Evariste Stella Ngongo Kyata
Colleague at OccDemocratic Republic Of The Congo, Congo, The Democratic Republic Of The
View →
1 education record
Grant Best education
-
University Of Wisconsin Oshkosh
FAQ
Frequently asked questions about Grant Best
Quick answers generated from the profile data available on this page.
What company does Grant Best work for?
Grant Best works for OCC.
What is Grant Best's role at OCC?
Grant Best is listed as Director Test Engineering - Office of Technology Strategy and Innovation at OCC.
What is Grant Best's email address?
AeroLeads has found 1 work email signal at @theocc.com for Grant Best at OCC.
What is Grant Best's phone number?
AeroLeads has found 1 phone signal(s) with area code 312 for Grant Best at OCC.
Where is Grant Best based?
Grant Best is based in Greater Chicago Area, United States, United States while working with OCC.
What companies has Grant Best worked for?
Grant Best has worked for Occ, Southwest Airlines, Yahoo!, and University Of Wisconsin Oshkosh - Dept Of Residence Life.
Who are Grant Best's colleagues at OCC?
Grant Best's colleagues at OCC include Don Wilber, Peter Pagliuco, Charly Kasongo, 肖家俊, and Daniel Hernandez.
How can I contact Grant Best?
You can use AeroLeads to view verified contact signals for Grant Best at OCC, including work email, phone, and LinkedIn data when available.
What schools did Grant Best attend?
Grant Best holds College Of Business, Management Information Systems from University Of Wisconsin Oshkosh.
What skills is Grant Best known for?
Grant Best is listed with skills including Itil, It Operations, It Service Management, Service Management, Troubleshooting, Business Analysis, System Administration, and Process Improvement.
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