Responsible for planning, managing, and executing the migration of data from client's source system into Smokeball.

Grant Birkenbeuel is Vice President and Project Manager of Birk Creative. Grant Birkenbeuel provides #Google AdWords strategy and implementation, #wordpress website design and ongoing maintenance, customer service, project management, management consulting, information technology consulting as well as admin duties to Birk Creative in all agency industries, with a core project management competency in technology, logistics, transportation and transit.In 2010, at his former global logistics company, he won "Employee of the Year" award in for going “above and beyond while demonstrating client-centric thinking and action.” While at UTi, now DSV, a global leader in logistics and supply-chain management, he was responsible for superior customer service for enterprise clients, and also company-wide computer and network software and hardware oversight. To increase employee efficiency, he provided infrastructure upgrades to multiple branches, including 100-plus users at the Chicago site. His agile response to emergency situations has included effectively containing and removing a global virus, keeping user downtime to a minimum.He led the planning, coordination and implementation of new communication systems for the firm’s 75,000-square-foot Chicago office. He served as technical liaison with the company’s main IT hub in California and managed vendors’ competitive bidding. His time- and money-saving solutions have included a technology fix that effectively joined two non-adjacent office spaces to boost productivity when the Chicago office doubled in size. He helped make possible the seamless rollout of a Global Sales software package, with onsite installations and training.

Grant Birkenbeuel built Chicago-based Stomping Ground Studios (ASCAP) into a state-of-the-art sound production company, providing creative direction for the indie pop duo Utah Carol [http://www.utahcarol.com] as well as music arrangement, talent coordination and post-production supervision. Songs from Utah Carol albums have been featured on TV and web commercials and reality shows, most notably on People.com and OWN Network, as well as in films and on music compilations. Listen to sample reel here: http://soundcloud.com/grant-birkenbeuel> “In the Lake” from the Utah Carol Rodeo Queen album (2007) was featured in the Ice Cube documentary Straight Outta L.A. for ESPN.> “Silver Space Rocket” from the Utah Carol Comfort for the Traveler album (2002) was featured in a TV spot for Chevrolet, developed by the Chicago office of VerveLife. The Seattle office of global ad agency Weber Shandwick used “Angel” in a spot for Concur Breeze.< “Mabel Custer,” from the Utah Carol Wonderwheel album (1999) was featured in All the Real Girls, the Sundance award-winning film. Borders, Perrin and Norrander licensed four songs from the album in a two-year ad campaign for Spirit Mountain Casino Corp.

Senior Technical Analyst (November 2010-January 2017)IT Support, Customer Account Manager, Agent (1997-2010)PROJECT MANAGMENT Successful implementation of various information technology and infrastructure projects. Provide on site technical services to finalize all projects. -National Cisco VOIP system upgrade -Network Infra refresh (Routers, Switches, Firewalls, Data Circuits) -Branch moves -Quality Assurance analysis and testing of enterprise softwareDATA CENTER Lead on Chicago Data Center build out and daily maintenance -Server rack and stack -24/7 Priority one contact (server outages, connectivity issues, hardware failures) -Equipment Inventory management and procurement -Onsite service vendor scheduling (Dell, Cisco, Oracle) -Data cabling (Cat6, Fiber)CUSTOMER SERVICE Client lead for the branch’s largest customers. (Myers Squibb, Abbott Laboratories, Apple Computers) HELP DESK / TECHNICAL SUPPORT -Cisco network router and switch support -Computer equipment procurement for US branches-Microsoft Office support-Windows 7,8, 10 support / Mac OS support-Image build and deploy -Network printer support-Ticketing systems (CA, Cherwell, Remedy)GOOGLE SOLUTIONS-Adwords Basics certification-Adwords YouTube Video certification-G Suite (Docs, Gmail) OTHER TECHNICAL-SQL-Android/iOS-Wordpress-AV systems -DAW platforms Digital Performer, Logic Pro X