Grant Coghlan Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Macquarie Park, New South Wales, Australia

Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk. Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation.

Sydney, Australia

• Gartner the world’s largest IT Research organisation, providing professional services to large enterprises specifically advice to CIO and Technology Professionals.Responsibilities
• Provide technical leadership to the team in Windows Server and Active Directory technologies
• Provide architecture design, documentation, and processes for Windows Server Systems
• Contribute to efforts in improving the security, manageability, & efficiency of AD infrastructure
• Recommend… Show more Gartner the world’s largest IT Research organisation, providing professional services to large enterprises specifically advice to CIO and Technology Professionals.Responsibilities
• Recommend process, organizational, & system changes to support key team objectives

Sydney, Australia

• Responsibilities
• Reporting Directly to the Global Mobility Director on status, updates and issues
• Work with the Global Mobility Team on projects, problems, resolutions, documentation and testing of devices/software updates
• Maintain, support and educate associates on the use of Air Watch MDM, working with the Help Desk to ensure common problems are documented and resolved in a timely manner
• Ensure associates adhere to corporate compliance with policies and procedures relating… Show more Responsibilities
• Ensure associates adhere to corporate compliance with policies and procedures relating to mobile devices, insurance/finance, ordering and procurement through the corporate portal and stolen/lost devices

Sydney, Australia

• Gartner acquired IDEAS International in September, 2012.Responsibilities
• Maintain open communications weekly with USA team & manager, work independently in Australia for a department in USA, produce monthly reports
• Support all remote office/ regional systems by developing service definitions for areas of responsibility develop SLA's and/or OLA's for defined Services including but not limited to Availability, Response time.
• Support all remote office/ regional systems by developing service definitions for areas of responsibility develop SLA's and/or OLA's for defined Services including but not limited to Availability, Response time.
• Support high availability of.Net applications and business needs by using cloud offerings including maintenance and enhancements of these services
• Managed seamless integration to parent company and new team by facilitating & managing IDEAS International takeover. Incorporating & decommissioning resources as required, Including migration of legacy IDEAS.

Sydney, Australia

• IDEAS International a leading supplier of comparative enterprise infrastructure research data to the global IT industry. IDEAS International was a Public Company listed on the ASX and acquired by Gartner in September.
• Day-to-day infrastructure security, support and operations for offices located in Australia, USA and the UK
• Assist the CIO with monthly reports and decisions regarding projects and capex/opex budgeting while reporting to the CEO and CFO of… Show more IDEAS International a leading supplier of comparative enterprise.
• Assist the CIO with monthly reports and decisions regarding projects and capex/opex budgeting while reporting to the CEO and CFO of the company
• Assist the Technology Department with technical expertise regarding the company Infrastructure and 3rd Level Support
• Providing 1st and 2nd level support for company employees in all regions being on call 24/7

Sydney, Australia

• Responsibilities
• Monitor assigned areas of responsibility (HP, Dell, Cisco, Hitachi and NEC Server Systems) via the internet and other means, in line with established practices
• Proactively add new, and reflect changes to existing, content in my assigned areas in a timely manner
• Ensure the accuracy of content by using the agreed quality checking and maintenance procedures
• Provide highly detailed documentation for updated procedures and tasks in to allow other and future team… Show more Responsibilities
• Provide highly detailed documentation for updated procedures and tasks in to allow other and future team members to complete the procedure or task when required

Sydney, Australia

• Responsibilities
• Face to face on-site sales, installation and support of hardware and software solutions and integration for small business clients focusing on Small Business Server, Windows 2000 Windows 2003 and Windows 2008 SOE
• Provided research and development for day-to-day business IT operations; requirements, implementation, integration & documentation supporting processes and configuration
• Assisted in delegating users in businesses operations for required task roles e.g… Show more Responsibilities
• Assisted in delegating users in businesses operations for required task roles e.g. backup and website content management
• Web-site development including site/image design, implementation and support using PHP/MySQL on Linux platforms and ASP.Net-SQL using VB and C# scripting on Windows SOE platforms

Sydney, Australia

• Consulting, Sales and CRM.
• Return Authority and Stock/Inventory Control.
• Perform on-site technical support and hardware repairs, installations.
• Perform fault finding and diagnosis for Desktop PC's.
• Sophos Anti-Virus Sales, Installations and maintenance.

Sydney, Australia

• Assembly of White Box PC units
• Perform functional tests & diagnostics on the PC units, Benchmarking, etc.
• Perform Operating System installations & software packages to customer specifications

Sydney, Australia

• Perform On-site Technical Support and Repairs.
• Assembly of OEM PC & Server units (including IBM, Compaq & Hewlett Packard).
• Perform functional tests & diagnostics on the PC units, Benchmarking, etc.
• Exposure to Lotus Notes/Domino Administration.
• Help Desk phone support for Microsoft products and general faults.
• Person to person promotion, installation and support of software and hardware to clients.

Mcp, Network Essentials, Nt4 Workstation & Server

Certificate Iii, Information Technology

Certificate Iv, Information Technology (Pc Support), Distinction

Computer, Database Management