I develop and teach undergraduate and graduate-level courses within the Cyber-Physical Systems Security program at Boise State. My main focus is IoT architecture and systems security.Courses - IoT Architecture & Introduction to IoT

As head of IT for one of the largest Agco Dealers in North America I significantly enhanced customer experience by driving company-wide digital transformation with multiple projects from planning to delivery. Successfully lead diverse IT projects including organization-wide network improvements, CRM implementation, VoIP deployment, and identity management, utilizing exceptional decision-making ability as well as extensive hands-on experience.Key Achievements:• Streamlined business processes in alignment with company goals and initiatives, delivering operational excellence and cutting budget by 10%. Managed a multi-million dollar technology budget.• Proactively participated in strategic planning as well as organizational governance, integrating and applying ITIL practices.• Built up IT department and closely collaborate with executive team in development of NIST cybersecurity framework for organization.

Built and managed multi-site infrastructure from ground up for over 50 locations, including system and network administration and establishment of help-desk practices. Developed and nurtured positive relationships with vendors as well as internal business departments, cross-functionally collaborating to deliver optimal results. Effectively managed more than 700 endpoint devices and oversaw migration from Exchange to hosted email.Key Achievements:• Utilized change management best practices in adoption of new technology, greatly improving customer experience and reducing budget by 15%. Managed multi-million dollar budget.• Led enterprise cloud migration (ServiceNow, Office 365, AWS), elevating both technical efficiency and business performance.• Performed documentation and user training as well as providing in-depth business analysis for process improvement through new software implementation.

Project manager and business analyst for Tulare County financial departments, including point of sale projects and software implementation. Delivered business value as liaison between IT and financial departments, successfully gathering requirements and managing large projects. Key Achievements:• Performed all aspects of IT services from application development to business intelligence, ensuring best product was delivered properly.• Applied PMI practices in deployment of application and infrastructure projects, and contributed to roll out of new ERP system.

Coordinated with enterprise architect and project manager to gather business and technical requirements and deliver effective technical solutions to various businesses. Directed team of developers in delivering custom-built software applications based on deep understanding of client business needs. Developed and maintained C-level business to business client relationships, providing exceptional service and achieving high levels of client satisfaction.