Deirdre Grant Email & Phone Number

Orlando, Florida Area

Visionary , People Lover, Motivator, Team Builder offering HOPE & OPPURTUNITY to people who dream bigger than the ordinary 9-5.

Orlando, Florida Area

Managed relationships for assigned high revenue, complex customers to ensure revenue retention, customer satisfaction and growth by positioning new solutions and services. Responsible for retention and growth of Midmarket and National Accounts with total revenue over $5 million. • Develop and manage client relationships for continual revenue growth• Consistently identify and oversee new sales opportunities through proactive phone conversations and by maintaining monthly face to face meetings with all levels in the organizations as well as new buyers• Engage sales/business development for on boarding of new services by continued partnerships with internal teams and penetrating all service lines. In addition, encouraged efforts of promoting client special projects and facility tours. •Develops and presents Interactive Business Reviews detailing customer activity, trends and program challenges, initiatives and successes.

Orlando, Florida Area

Responsible for ensuring the efficient management and profitable operation of eight Florida locations. • Recruited and developed personnel for new offices successfully established new accounts in the tour and retail industries through aggressive marketing/promotional ideas. • Procured and facilitated rental sales to achieve company objectives.• Monitored employee performance and all staffing review processes. • Established commission pay-outs internally and external. • Reconciled cash deposits and credit card transactions on a daily basis as well as handle worker’s compensation issues.• Tracked and respond to customer service issues and initiate viable solutions

Orlando, Florida Area

Overseer and developer of policies and procedures for new company in airport. • Identified staffing needs and developed detailed job descriptions for various positions. • Conducting hiring process and group orientation sessions for forty-five new employees as well as training and career development. • Cultivated and initiated compensation packages (base salary and performance based incentives). • Conducted reviews/ exit interviews to ensure operational effectiveness in addition to executing risk management procedures in an effort to maximize profits. • Facilitated marketing and public relations strategies to generate new business.

Orlando, Florida Area

Managed ongoing relationships with International travel accounts, Initiated external recruitment process (job fairs and referral-based recruiting). Responsible for supervising 95 employees, ranging from front line staff to supervisors.