Grant Dungee Email & Phone Number

United States

Nashville Metropolitan Area

Performs extensive analysis on a variety of financial statements and provides proper recommendations.Cross functional collaboration with (Sales, Shipping, etc.) to manage resolution of open receivables with Customer Service and Sales personnel.Develop and maintain credit files (portfolios) for 3 Business Units across the U.S. (South Carolina, Tennessee, Indiana, Michigan, and Arizona) and Puerto RicoReview and act on orders on credit hold within prescribed limits

Midland, Texas

Oversaw collection efforts and customer service functions for account receivable portfolio. Reviewed credit applications. Provided credit approvals for sales, rentals, parts, and service. Conducted financial analysis, including third-party report review.Assisted department manager in establishing customer account credit limits by investigating and analyzing financial data to inform credit extension decision-making process.Monitored percentage of aged accounts, taking appropriate… Show more Oversaw collection efforts and customer service functions for account receivable portfolio. Reviewed credit applications. Provided credit approvals for sales, rentals, parts, and service. Conducted financial analysis, including third-party report review.Assisted department manager in establishing customer account credit limits by investigating and analyzing financial data to inform credit extension decision-making process.Monitored percentage of aged accounts, taking appropriate action to resolve delinquencies via phone, written communication, and in-person visits.Evaluated financial position of established accounts periodically, identifying irregularities and bringing to credit manager’s attention. Show less

I established and successful launched of the Collections Department in 2001, playing a key role in its development and implementation. Actively contributed to the creation and launch of the Accuracy Department, leveraging expertise to ensure precise and reliable operations. During my tenure in the Accuracy Department, spearheaded the development of mentorship programs to foster professional growth among team members. Additionally, participated in the creation and launch of the Care Credit and… Show more I established and successful launched of the Collections Department in 2001, playing a key role in its development and implementation. Actively contributed to the creation and launch of the Accuracy Department, leveraging expertise to ensure precise and reliable operations. During my tenure in the Accuracy Department, spearheaded the development of mentorship programs to foster professional growth among team members. Additionally, participated in the creation and launch of the Care Credit and Activations Department, conducting interviews and delivering comprehensive training to new hires.Primary responsibility included supervision of employees involved in Retention, Fraud, Credit & Activations, Collections/Revenue Management, Roaming and Specialty Groups including Customer Service and Operations.Coached, developed, and guided employee performance through a variety of mechanisms such as observations, metrics analysis, and feedback from customers, peers, management and others. Handled escalated customer complaints upon customer or executive request and utilized escalations as a method to train and develop staff. Show less

Midland, Texas, United States

Collected insurance and private-pay monies due to facility for services received by patients.Monitored patient accounts that have been assigned on the accounts receivable for payments, non-payments or problems and to take proper corrective actions for account reimbursement, such as rebilling, prompt pay negotiation, contractual adjustments and update of account information with knowledge of insurance reimbursement schedules.

Business Administration And Management, General

Business Administration And Management, General

Business Administration And Management, General

Business Administration And Management, General