Michelle Grant Email and Phone Number
As an accomplished Operations Manager, I have led teams, managed business development, and delivered financial and performance targets. I have worked across sectors including implementing process improvements, training staff, and managing client and supplier relationships. I have held various roles in sales, business development, and operations management, where I have successfully delivered results consistently. I am adept building high performing teams, working collaboratively internally and externally including with suppliers, and networking professionally.Throughout my career, I have run my own business, and worked with small companies, start-ups and with major organisations. I have secured a range of new clients across multiple sectors through business development and delivering results including implementing sales strategies, reducing operating costs, and implementing productivity improvements. I have recruited and trained a high performing team while also adopting a pro-active approach to professional network to support the company strategy. I am committed to driving operational excellence as alongside optimising processes to support sales growth. During my career I have worked well with senior management colleagues and start-ups while also delivering tangible financial results in multiple sectors including publishing, accountancy firms, software, trade and construction, and financial advisory firms. I prioritise building long term relationships including account management, sales, and delivering ambitious growth targets.
Granted Business Solutions
View-
Company OwnerGranted Business Solutions Jan 2019 - PresentCarluke, United KingdomI have successfully established and sustainably grown this business through business development, word of mouth and referrals and have now appointed an Operations Manager to oversee this. During my time running this organisation I worked as our clients’ trusted partner to support them in achieving significant increases in revenue and profitability for clients covering a range of sectors including Accountancy Firms, and companies across Publishing, Software, Trade and Construction, and Financial… Show more I have successfully established and sustainably grown this business through business development, word of mouth and referrals and have now appointed an Operations Manager to oversee this. During my time running this organisation I worked as our clients’ trusted partner to support them in achieving significant increases in revenue and profitability for clients covering a range of sectors including Accountancy Firms, and companies across Publishing, Software, Trade and Construction, and Financial Advisors. Show less -
Company SecretaryThe Wee Retreat Cic Nov 2020 - PresentGlasgow, Scotland, United KingdomI work alongside the Founder and Board members of this wellbeing centre to ensure the successful running of this community interest. To ensure this is an accessible service for members and the wider public, I have devised and delivered innovative marketing strategies. We were proud to be awarded with the Scottish Wellbeing Venue of the Year by the Good Health Magazine in 2021. -
MemberBni Sunrise (North Lanarkshire) Aug 2023 - PresentNewhouse, Scotland, United KingdomMembership Committee Member supporting group of 30 business owners -
MemberBni Castle Chapter Hamilton, Scotland Jan 2020 - Jun 2023East Kilbride, Scotland, United KingdomI was appointed as a Membership Committee member where I support approximately 30 members as well as acting as the Vice President for 12 months as part of expanding the membership of the professional networking group. Supported upwards of 200 members across the region. -
Work ConsultantTriage Central Limited May 2012 - Mar 2019ScotlandIn this role I worked with a caseload of claimants to progress their skills, confidence and experience with the ultimate aim of them eventually returning to work. I dealt with service users who had a wide range of challenges such as mental health issues, various physical conditions, and/or learning difficulties while tailoring the support approach accordingly. During my time here I gained a solid understanding of a wide range of factors such as homelessness, domestic abuse, criminal convictions… Show more In this role I worked with a caseload of claimants to progress their skills, confidence and experience with the ultimate aim of them eventually returning to work. I dealt with service users who had a wide range of challenges such as mental health issues, various physical conditions, and/or learning difficulties while tailoring the support approach accordingly. During my time here I gained a solid understanding of a wide range of factors such as homelessness, domestic abuse, criminal convictions and substance abuse in order to liaise with service users appropriately. Show less -
Marketing ConsultantYell Aug 2010 - May 2012Glasgow, United KingdomI had to participate in an extremely competitive recruitment process before being offered this account management role working with a caseload of business. I successfully built long standing relationships with clients and acted as their trusted advisor to devise and deliver strategies to achieve their business objectives. I was also required to train new members of the team to equip them with the required knowledge and increase their capabilities to effectively conduct the role. -
Customer Service ManagerDepartment For Work And Pensions (Dwp) May 2009 - Oct 2010North Lanarkshire, Scotland, United KingdomIn this role I established, developed, and upheld collaborative working relationships with customers, and local businesses within the community to enable employment opportunities within the local area. A key element of my role was engaging with key stakeholders across governmental departments to ensure strict quality and compliance was embedded into everyday working practices. I was also appointed as the Cluster Lead for customer service ensuring a consistent level of service was delivered by… Show more In this role I established, developed, and upheld collaborative working relationships with customers, and local businesses within the community to enable employment opportunities within the local area. A key element of my role was engaging with key stakeholders across governmental departments to ensure strict quality and compliance was embedded into everyday working practices. I was also appointed as the Cluster Lead for customer service ensuring a consistent level of service was delivered by the team while promptly and professionally handling customer complaints according to DWP procedures. Show less -
Recruitment Sales AdvisorThe Hirer Apr 2008 - May 2009Alloa
-
Sales AdvisorMamba Marketing Oct 2006 - Apr 2008Glasgow, United Kingdom
-
ReceptionistGala Coral Group Limited 2005 - Oct 2006Glasgow, United Kingdom -
Customer Service AdvisorBt 2001 - Oct 2006Glasgow, United Kingdom -
StudentGlasgow Caledonian University 2005 - 2006Glasgow, United Kingdom -
Pastry ChefBouzy Rouge 1999 - 2001Glasgow, United Kingdom -
Commis Chef / Chef De PartieRogano 1997 - 1999Glasgow, United Kingdom
Frequently Asked Questions about Michelle Grant
What company does Michelle Grant work for?
Michelle Grant works for Granted Business Solutions
What is Michelle Grant's role at the current company?
Michelle Grant's current role is Business and Operations Manager| Increasing Productivity |Cost Reduction| Client Relationship Management| Process Efficiency.
Not the Michelle Grant you were looking for?
-
Michelle Peel
Hove1hotmail.co.uk -
Michelle Grant
Stanstead Abbotts -
Michelle Grant
Greater London -
Michelle Grant
Glasgow -
Michelle Grant
Providing Temporary And Flexible Staffing Solutions Across The Hospitality, Stadia And Events SectorUnited Kingdom3hotmail.com, appetite4work.co.uk, scottishwidows.co.uk3 +441483XXXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial