Grant Ely, Phd, Mba, Rn Email & Phone Number

Spokane, WA, US

As System Program Manager at MultiCare Health System, I drive high-impact initiatives that transform clinical processes and elevate patient care across 13 hospitals and over 300 care locations, spanning key areas such as Emergency, Acute Care, Critical Care, Oncology, Surgery, Primary Care, and Pediatrics. Collaborating with interdisciplinary teams, I lead.

ReadyRNs.com

ReadyRNs is a transformative platform that delivers competency-based education, empowering nurses at every stage—from students to seasoned professionals—to build the skills and confidence essential for outstanding patient care. ReadyRNs immerses users in lifelike clinical scenarios, providing immediate feedback and insights that strengthen critical.

Liberty Lake, Washington, United States

The Permanente Medical Group (TPMG): Served as a Program Manager Consultant for TPMG and Kaiser Permanente’s Northern California region. This extensive role, initially a six-month contract extended to ten months with a full-time offer, is detailed below.Operational Optimization: Led initiatives to streamline operations and reduce overhead for healthcare.

Oakland, California, United States

Healthcare Consultant Contract – Program Manager, Northern California RegionThe Permanente Medical Group and Kaiser Permanente (initially a 6-month contract, extended to 10 months by request of TPMG, with an offer for a full-time leadership role at KP)-Contingent Workforce Optimization: Led an overhaul of contingent staffing across TPMG’s 21 hospitals.

Spokane, Washington, United States

• Authored a doctoral dissertation addressing the competency gap in new nurses, culminating in the Data-driven, Expert-approved Practice Analysis (DEPA) methodology.
• The DEPA methodology utilizes real-time patient data and expert insight to dynamically prioritize essential knowledge and skills, fast-tracking new nurses to competent care within their specific specialties.
• Conducted a scoping review that underscored gaps in existing practice analyses and highlighted underused resources… Show more
• Conducted a scoping review that underscored gaps in existing practice analyses and highlighted underused resources like electronic health records (EHRs).
• Developed the DEPA methodology using Stanford’s Design Thinking Methodology, fusing patient data with traditional consensus methods for competency determination.
• Successfully tested DEPA with 80,000+ deidentified medical-surgical patient records, identifying and refining 12,000+ clinical items into 421 essential knowledge and skills for new medical-surgical nurses.

Coeur d'Alene, Idaho, United States

• With profit and loss responsibility, I developed corporate strategy and effectively allocated multi-million dollar budgets. Had direct reports from a 10-person management team to lead billing, front desk/check-in.
• Grew clinical visits to 40,000 annually with over 90,000 established patients.
• Reduced ongoing annual overhead expenses by 27% during… Show more With profit and loss responsibility, I developed corporate strategy and effectively allocated multi-million dollar budgets. Had direct reports from a.
• Reduced ongoing annual overhead expenses by 27% during first two years as CEO through renegotiating vendor contracts, optimizing processes, and procuring new technology.
• Increased annual revenues 30% and new patient appointments 46% due to customer service and employee experience improvements, technical innovations, marketing initiatives, and recruiting new medical providers. Show less

Coeur d'Alene, Idaho, United States

• I was recruited to mentor and motivate a team of 20 nurses to improve patient care and staff job satisfaction. To achieve these goals, I recruited, hired, and trained nursing staff, scheduling optimal support for.
• Directed a smooth and swift transition from paper charting to electronic medical records (EMR), creating departmental and clinical workflows that were so successful the EMR vendor requested use with future clients.
• Improved patient satisfaction by developing new communication expectations that required nurses to call patients with new biopsy results the day they are received and answering patient phone calls before voicemail.
• Increased skill levels of the nursing team by providing one-on-one coaching to develop goals to improve complex nursing skills, patient communication and healthcare education, and leadership abilities. Show less

Spokane, Washington, United States

• Leading a unified nursing team and ancillary staff, I delivered outstanding service to patients of this primary care clinic. I created a supportive work environment and assured high-quality care by developing standards.
• Increased clinic operational statistics and maintained near-perfect levels of staff expertise following training on documentation, value-based healthcare principles, and billing policies and procedures.
• Achieved high levels of patient satisfaction and physician approval when functioning in role as lead triage nurse, including no in-clinic cardiopulmonary arrests.
• Improved culture in the work environment and enhanced patient services by teaching, training, motivating, and providing continuous support to all staff as medical supervisor and clinical nurse. Show less

Spokane, Washington, United States

• In my first nursing role, I delivered skilled, compassionate nursing care to patients in the intensive care (ICU) and nephrology units. To provide complex critical care, I collaborated with a team of physicians.
• First new nurse graduate hired to the ICU in 10+ years due to displaying exceptional nursing capabilities which… Show more In my first nursing role, I delivered skilled, compassionate nursing care to patients in the.
• First new nurse graduate hired to the ICU in 10+ years due to displaying exceptional nursing capabilities which resulted in the hospital approving a new ICU nurse residency program.
• Boosted patient satisfaction 32% (from 60% to 92%) in the Nephrology Unit following the development and implementation of a detailed methodology to accurately identify and meet patient needs. Show less

Doctor Of Philosophy - Phd, Nursing

Doctoral research outlines novel uses of practice analysis (i.e., job analysis) to identify current nursing competencies in electronic.

Master Of Business Administration - Mba, Healthcare Management

Bachelor Of Science (Bs), Nursing

Bachelor Of Arts (Ba), History