Grant Young Email and Phone Number

• Remodeled and re-architected infrastructure for high value website used by Fortune 500 companies.• Interacted closely with developers to help locate and remedy code issues for .Net website.• Responsible for security related components including Active Directory, firewall rules, patching schedules, and SOC compliance.• Migrated site to Azure. Solely responsible for building and configuring 200+ SQL, IIS, and processing servers.• Produced PowerShell scripts to automate server deployments and streamline recurring tasks.• Handled and mitigated emergency issues as they arose, ensuring 99.5% site reliability.• Created accurate and intelligible documentation for creating and configuring servers and components.• Designed and deployed Azure ILBs and Application Gateways, working closely with PwC global networking teams.

• Streamlined the onboarding and offboarding processes using PowerShell and Exchange Management Shell scripts, reducing deployment time by 75%.• Restructured Active Directory, assisted in creation and auditing of Group Policies.• Utilized PowerShell scripts to generate comprehensive reports to better maintain AD environment.• Supported migration to Office 365, Microsoft Teams, and OneDrive.• Worked within vCenter to deploy and maintain Windows 2016 servers and other appliances.• Designed and deployed Meraki VPN solutions to end users and remote locations, replacing all Cisco ASAs.

• Directed a team of 7 to handle daily Help Desk tickets and trained staff on mission-critical auction responsibilities.• Traveled domestically and internationally to supervise setup of VPN and A/V equipment for live auctions. Created custom workflows and kits to help expedite setup and tear down of equipment, reducing overhead costs by more than 50%.• Modernized the way we provided reliable broadcasting of all livestream auctions migrating from Flash to WebRTC protocols.• Built relationships with vendors and maintained inventory of all IT equipment for 600+ users.• Oversaw migrations to both Windows 7 and Windows 10, along with all Office upgrades. • Created and maintained daily scripts and system images with KACE and JAMF Admin.• Worked closely with Network Administrators to resolve escalated issues and assist in installing new network hardware.• Designed SOP’s to improve team efficiency, communication, and accuracy.• Orchestrated company-wide printer upgrades, oversaw all print driver updates and printer-related software.

• Implemented cost-effective solutions for a small business network on a limited budget.• Setup user accounts in Active Directory, configured OUs and security policies.• Migrated email accounts to Office 365.• Managed daily backups of company data.• Migrated all systems to Windows 7, built out company's domain.• Configured Network Storage.• Setup complete surveillance solution.

• Trained fellow employees in diagnosing and resolving PC and Mac issues.• Created numerous proposals for changes in policy and computer refresh programs.• Assisted in writing IT knowledge base / IT wiki.• Repaired damaged systems and extensive virus removal.• Replaced damaged hardware and software in all brands of desktops and laptops.• Recovered lost or damaged data.