Grant Canfield Email & Phone Number

Milton Keynes, England, United Kingdom

Toddington, Cherwell, Rugby, England, United Kingdom

• Carrying out small to medium based reactive works onsite (Plumbing, Electrical, Carpentry, Tiling, Building Repairs, Air Handling Units)
• Completing spreadsheets and data logging information from the site.
• Keeping the buildings worked on compliant with regulations.
• Completing PPMs (Boiler/Plant Room Checks, Cold Water Storage Tank Checks, Compound Checks, Fire Hydrant Checks, Air Handling Unit Checks & Filter Changes, Fire Safety, Health & Safety, Legionella Control, Street.
• Managing external contractors onsite with jobs required for the day and booking these in for further visits, providing materials to these contractors for the works required.
• Escalating jobs to external contractors that need to be completed within an allotted time frame or bigger works.

Hemel Hempstead, United Kingdom

Self employed plumber.Bathrooms - Designing and quoting full bathroom installations and suites.Creating a plan/scope of works so the customer is fully aware/in the loop.Keeping customers updated throughout any works carried out.Maintaining a good rapport with suppliers and making sure the customer gets the best market rates on goods provided.Liaising with.

London, England, United Kingdom

Repairing pipework leaks when found on pump sets and surrounding pipework.Installing bypass pipework when required to bypass the pump in the event of a failure on the pump set.Re-configuring pipework to fit new installs when replacement product isrequired.Using electrical safe isolation to isolate electrical equipment on both singlephase and 3.

Hertfordshire, England, United Kingdom

Legionella control and preventative maintenance in healthcare settings.Working on behalf of local authorities and carrying out work a high standard.Tested plumbing systems, located leakages and repaired faults.Put in back-flow devices to prevent water contamination.Completed professional installations of hot and cold water systems inresidential.

Hemel Hempstead, England, United Kingdom

Reactive plumbing maintenance and remedial works for estate agents and private landlords

Tring

• Taking and logging support calls.
• Visiting customers to diagnose faults that cannot be fixed remotely.
• Configuring internet services for customers.
• Creating step-by-step guides for customers on various tasks to reduce incoming support calls.
• Going into customers properties and installing equipment and testing.
• Setting up VOIP lines for customers.

Henley-on-Thames, Oxfordshire, United Kingdom

• Maintenance call outs.
• Trace and access to find leaks and repairing.
• First and Second fix bathrooms.
• Replacing Taps when required.
• Replacing shower cartridges when faulty.
• Identifying faults with toilet systems and repairing.

Hounslow, Greater London, United Kingdom

Plumber working for the Tbrown Group

London, United Kingdom

Plumbers mate working along side someone and carrying out works on my own to the best of my ability.

Borehamwood, Hertfordshire, United Kingdom

Borehamwood, Hertfordshire, United Kingdom

• Imaging desktop machines and sending them out to different client sites.
• Troubleshooting a wide range of software and hardware.
• Troubleshooting windows 7 -10 faults.
• Troubleshooting printer issues.
• Creating user accounts.
• Configuring active directory.

Hemel Hempstead, United Kingdom

• Working within the support team and escalating faults if required to the next level.
• Conducting tests and troubleshooting with clients to resolve technical faults.
• Keeping clients well informed on progress of support tickets by email and phone.
• Front line first point of contact for wholesale support enquiries by phone, email and client portal.
• Logging details of fault, diagnosing and resolving problem.
• Liaising with wholesale suppliers and partners to resolve technical faults.

• Maintaining a positive customer relationship by completing the jobs in hand within the service level agreements.
• Troubleshooting applications to find the source of a problem and finding a solution to resolve the problem.
• Troubleshooting hardware faults on Desktop PCs and Laptops then carrying out the necessary repairs to resolve any faults found.
• Answering the phone to customers with Computer related issues and logging faults.
• Backing up data stored on shared drives on a daily basis.
• Using active directory to change user credentials when required.

• Delivering outstanding customer service at all times.
• Call Management.
• Talking to customers and liaising with engineers to schedule appointments.
• Dispatching Field Engineers to service calls.
• Processing customers requests.
• Resolving Queries via telephone or email.

• Working hours 9-5During my time as an IT Apprentice at Zenos I learned
• How to create and test Website using Composer.
• How to create an installation plan for Computer Systems.
• How to create Back Ups and setup Virus scans on a schedule.
• I configured Operating Systems to suit the need of customers and then tested the Operating Systems.
• I was given many scenarios of what customers would ask and I had to solve their problems and escalating the problems to the necessary people who can solve the problems if I couldn't solve them or in my job role I can't.

Hemel Hempstead, United Kingdom

Working alongside Malcom carrying out maintenance repairs on existing domestic plumbing installations.

Education record

Comptia A+, Computing

Plumbing, Plumbing And Related Water Supply Services, Pass

Activities and Societies: Plumbing qualified level 2

Plumbing, Plumbing Technology/Plumber, Pass

Activities and Societies: Plumbing city and guild level 2