Grant Hoh Email & Phone Number

Plano, Tx, Us

Frisco, Texas, United States

o Collaborate with a national team to provide white-glove level internal technical support for over 1200 end-users company-wide onsite and remotelyo Maintain a response time of <5 minutes and a ticket resolution SLA of <1 hour for 90% of service requests o Set up and troubleshoot office printerso Complete ticketing documentation in a concise and timely mannero Utilize Beyondtrust remote software to provide service to national end users o Maintain and provision new hire Apple devices and work laptops via Microsoft Intuneo Complete full inventory audit of IT equipment within AssetPanda across 6 national offices o Complete solo on-site construction jobsite trailer setup including network setup, printer setup, physically mounting conference room equipment and cable management across the DFW metroplex

Plano, Texas, United States

o Manage a caseload of 90+ patients in a 600-bed level 1 trauma hospital with a team of 6 SLPso Oversee the SLP services in the COVID-19 patient service line including evaluation and management of dysphagia following prolonged COVID-19 pneumonia hospitalization and intubationo Develop and implement direct professional mentorship programs for fellow team members in advanced clinical techniques including dysphagia management in critically ill patientso Provide group education for staff throughout the continuum of care regarding speech therapy serviceso Counsel and educate patients and family members regarding complex diagnoses including dysphagia, aphasia post stroke and tracheostomy managemento Collaborate with critical care team to improve SLP consults in tracheostomy patients with over 90% compliance as a part of year-end department Performance Improvement projects

Houston, Texas, United States

o Assess and treat speech, language, cognitive and swallowing disorders in adults in the neuro, trauma/burn, medicine and heart/vascular service lines with a variety of complex needs, including tracheostomy, head/neck cancer and COVID-19 pneumoniao Complete instrumental evaluations of swallowing, including fiberoptic endoscopic evaluations of swallowing (FEES) and modified barium swallow studies (MBSS)o Collaborate with a multidisciplinary team to provide exceptional patient care and attend multidisciplinary rounds to maximize patient safety and decrease length of stay by improving communication and coordination of care between team memberso Evaluate and treat patients s/p total laryngectomy, including pulmonary rehabilitation, electrolarynx and counseling.o Complete appropriate documentation in the electronic medical record (EMR), including evaluations and daily treatment notes, in a timely manner

Master Of Science - Ms, Communication Disorders

Bachelor Of Science - Bs, Speech Language Pathology And Audiology

Activities and Societies: Alpha Phi Omega

High School, International Baccalaureate Diploma Recipient