• Change of role following the merger of UK operations into the site in Ireland and closure of the Stevenage site.• Covering the UK & Ireland client base.• Responsible for the development of new revenue generating projects from inception to delivery.• Commercial reviews of existing business and driving margin growth.• Involved in various leadership projects working alongside the UK & Ireland Managing Director.• Co-ordinated the validation on a new digital printing press featuring new curing technology.• Led and project managed the implementation of a new ERP system (Radius) including the collation and transition of existing technical and sales data from the legacy system.• Successfully transitioned a full business unit with a turnover of EUR 1 million into a sister operation.Company operated under the name 'System Label' and 'MCC Label' during this time.

• Promotion after appointment of General Manager to Roscommon facility following previous transition period.• Achieved 23% growth in sales and 41% growth of EBIT.• Successfully led and implemented the merger of the UK operations and client accounts into primary production facility in Ireland.Company operated under the name 'MCC Label' during this time.

• 6 months supporting role in addition to existing Operations Manager role following the resignation of the division Managing Director.• Direct reporting to the Global CEO and CTO and chairing monthly executive meetings.• Management of P&L and KPIs.Company operated under the name 'MCC Label' during this time.

• Promotion following recognition of superior work ethic and increased responsibilities.• Responsible for all staff and departments of Stevenage site covering customer service, graphics, production, sales, health & safety, quality, finance, purchasing and inventory management.• Created an in-depth sales and quotation pipeline using Excel to record and track sales activities and create automated reports for corporate financials. All global sites across MCC Label adopted this platform and it became the global standard for sales reporting.• Tendered, won and project managed the product development, production and supply of a global rollout of NFC enabled units for a major worldwide advertising company. The project was worth 27% of the company’s annual turnover.• Doubled the annual turnover of a top 5 customer from GBP 60K to GBP 120K and became their sole supplier by implementing a supply and pricing strategy that ensured competitive pricing and zero line shortages.• Maintained and important top 10 customer during a period of major quality problems by maintaining contact with them, identifying and implementing ways to resolve the problem, and liaising with production to prioritise workloads and meet customer demands.• Pivotal in the success of a tender to a new global customer with an initial account turnover of GBP 70K which has increased to GBP 100K.• Integral in the transition from ‘System Label’ to ‘MCC Label’ following its acquisition in 2016 including direct communication with key clients, marketing activities and creation of corporate literature.• Introduced a paperless office system for financial and technical data.• Introduced a number of electronic forms and documents to aid accuracy, efficiency and integrity of data between UK and Ireland facilities. • Designed and produced Corporate Marketing Literature for the UK and Ireland sites.Company operated under the name 'System Label' and 'MCC Label' during this time.

• Responsible for all areas of pre-press, graphic design and marketing requirements. • Lead for technical reviews of new and existing labelling requirements.• Commercial quotations for new business opportunities.• Closely involved in the relocation of the company from Letchworth to Stevenage in March 2007 being responsible for transitioning the offices and the IT & communication infrastructure. Company operated under the name 'Jaybee Graphics' during this time.

During my employment I worked within many roles including Checkouts, Customer Service Desk, Shop floor, Back door, Grocery Section Manager Support and Checkout Supervisor.My responsibilities involved organising staff to carry out required tasks; ensuring that product availability is at its highest level; identifying areas/tasks that need attention and delivering excellent customer service.

Part of a team responsible for replenishing stock on the shop floor and monitoring availability of stock by recording out of stock items. Multi-skilled on Checkouts and Customer Service.