I have been in the IT Industry for over 20 years, have held many diverse roles, from contract and permanent work for small to large businesses, and government agencies. To leading and managing teams from different IT areas of speciality.In my years in the industry I have always upskilled where need and have done the training required to keep up to date as well. I have also run a small IT business, where I have also used these skills to deliver many and varied projects, as well performing the role of an outsourced IT department for many businesses in many different vertical markets, from Childcare to education, Finance, Construction, etc.I have in the past held roles from desktop support, to servers and infrastructure support, level 2 and 3 technical support roles, Change management, Problem resolution, Quality Assurance Testing, Implementation and Deployment roles, Migration and Solution Design. I have also done Sales roles, Account Management, Business Analyst roles, Business IT planning.Areas of Experience I have are; Onsite & Remote support for PC’s, Servers, Notebooks, Networking. IT Project Management, Network Configuration and Support, Hardware Desktop, Server and Laptop buildsHardware and Software Installations, Client Interaction and sales, Data & Storage, Software Sales, Support & Licensing, Fully managed Server Solutions, IT Infrastructure Design & Implementation, IT Outsourcing, Mobility solutions for mobile users, VOIP Solutions including Trixbox and Asterisks and others, Wireless Solutions, including Design and ImplementationVirtualization and hosted environments. I mainly support Microsoft environments including Windows Desktop environments (all variants, including Vista). Windows Server variants including 2008, 2012, 2016, 2019Microsoft SBS Server (all variants), Terminal Server, RDSExchange (all variants), Sharepoint, SQL Server, While I have done some work with Linux and can support it if required, but I don’t feel yet I can say I am totally proficient in it yet.I also have experience in the following;SOE design, build, testing and deployment.Quality Assurance Testing for both Software and HardwareDeployment ManagementChange ControlITILv3 EnvironmentsIn previous roles i also provided these services directly to clients and customersManaged IT & Communications ServicesComplete IT OutsourcingIT Project ManagementIT & Communications AuditsWeb Design, Web HostingApplication HostingSoftware Audits & Licensing ComplianceConsumables Management ServicesIT Budget Audits and Estimation Services