Business Applications Manager
CurrentOversee all aspects of third-party software life cycles including installation, maintenance, upgrades, customizations and 3rd party integrations of primarily back office systems. Manage the implementation of key changes which enable improvements to processes, services, and functionality. Develop, direct, train and manage department personnel including contractors. Engage actively with business leaders to ensure all relevant and agreed upon aspects of the applications work as specified and strive to understand and take appropriate action to satisfy business needs. Work with application vendors to ensure application maintenance is current and adhere to the application road maps. Continually work with vendors, staff and business owners to seek methods of improving processes.