Worked in this capacity on: Star Wars Hunters

• Managed all studio operations, including studio and project budgets, facility requirements, and hardware and software procurements, across multiple studio locations.• Established new work-from-home pilot program for EA identifying key learnings to share with other studios.• Was responsible for project scheduling, working with the studio leadership team on prioritization, scope, and quality.• Managed and mentored multi-discipline project leaders across the studio.• Identified project staffing needs and managed associated headcount allocations and hiring across our products and locations.• Acted as Executive Producer for The Simpsons: Tapped Out.

• Supported all BioWare Austin studio operations, coordinating with the Edmonton and Montreal studios as well as with other locations within Electronic Arts.• Member of the studio leadership team responsible for managing all projects and headcount allocations across BioWare.• Managed and mentored Austin-based Producers and Development Directors across all BioWare projects.• Coordinated with the project leadership and finance team to help create and maintain quarterly and yearly project P&L’s for Star Wars: The Old Republic.• Worked in this capacity on: Star Wars: The Old Republic, Shadow Realms (unreleased), Dragon Age Inquisition: The Descent, Mass Effect: Andromeda, and Anthem.

• Managed all aspects of the ongoing service of Star Wars: The Old Republic, including coordination across the development, live, community, customer service, marketing, and platform support teams.• Developed the master project, Beta, and launch plan for Shadow Realms.• Managed the Audio, Voice Over, and Localization teams in support of multiple BioWare projects.• Worked in this capacity on: Star Wars: The Old Republic and Shadow Realms (unreleased).

• Successfully coordinated the global release of Star Wars: The Old Republic, working with the Development, Live, Marketing, Public Relations, Operations, Quality Assurance, Community, and Customer Service teams.• Drew upon extensive online game experience to mentor development team members on running a live game product.• Worked in this capacity on: Star Wars: The Old Republic.

• Managed day-to-day and long-term operations and scheduling for development teams of up to 100+ people, including production and project leads, to produce original games and game updates.• Successfully coordinated the multi-platform, global release of DCUO working with Marketing, Public Relations, Operations, Quality Assurance, Community, Customer Service, SCEA, SCEE, and other external organizations.• Managed prioritization and resolution of top live game issues based on inputs from Quality Assurance, Community, Customer Service, the development team, SOE management, and the DCUO player base.• Worked in this capacity on: DC Universe Online (PC/PS3).

• Managed day-to-day and long-term operations and scheduling for development teams of up to 65 people, including production and project leads, to produce original games.• Coordinated development and publishing efforts with the publisher (THQ) and IP owner (Games Workshop), Marketing, Operations, and other external organizations.• Worked in this capacity on: Darksiders (PS3/360) and Warhammer 40,000: Dark Millennium Online.

• Managed day-to-day and long term operations and scheduling for development teams of up to 75 people to produce original games and game updates. • Coordinated development and publishing efforts across three studios, with the publisher and IP owner (LucasArts), marketing, Quality Assurance, Customer Service, platform group, and other external organizations. • Received ScrumMaster certification (CSM).• Participated in interviews, product demonstrations, and panels with press and community members. • Worked in this capacity on: Star Wars Galaxies: Live Development, Star Wars Galaxies: Trials of Obi-Wan, Star Wars Galaxies: Starter Kit, Star Wars Galaxies: The Complete Online Adventures, and an unannounced project.

• Worked with development leads to identify and track tasks for multiple development strike teams comprised of nearly 100 developers.• Provided reporting for producers and executives, and communicated schedule updates to production teams. • Worked in this capacity on: Star Wars Galaxies Live Development, Star Wars Galaxies: The Total Experience, and Star Wars Galaxies: Rage of the Wookiees.

• Managed and deployed client/server game builds to development, test, and live server environments. • Assisted in prioritization and tracking of development tasks based upon urgency of reported items. • Worked with the development team leads to identify and implement production process improvements. • Worked in this capacity on: Star Wars Galaxies: An Empire Divided and Star Wars Galaxies: Jump to Lightspeed.

• Managed team of up to fifteen testers, coordinating the software testing effort across five worldwide locations.

• Created game levels and mission content using Lua scripting language. • Defined designer scripting requirements for programming team.

QA Supervisor • Managed department of up to thirty testers, handling staffing and HR requirements. • Assisted in creation of yearly department budget. • Worked in this capacity on: Ultima Online 2, Ultima: Ascension, Jane’s A-10 Warthog, Ultima Online: Live, and Chopper Pilot. QA Project Lead / Assistant Lead• Managed QA teams of up to twenty testers, building and implementing project test plans, creating QA checklists, and administering the bug database. • Worked in this capacity on: Jane’s F/A-18, Wing Commander: Prophecy Gold, Wing Commander: Secret Ops, Wing Commander: Prophecy, Jane’s Longbow Gold, and Jane’s USNF ’97. QA Tester • Worked in this capacity on: Sid Meier’s Alpha Centauri, Ultima Online: The Second Age, Fighter Pilot, Jane’s F-15, Ultima Online, Longbow: Flash Point Korea, Privateer 2: The Darkening, Jane’s Advanced Tactical Fighters, Jane’s ATF: NATO Fighters, Jane’s Longbow, Bioforge Plus, and Wing Commander III PSX.