Grant Mcgrath Email & Phone Number

North Carolina, United States

Shop for customers' grocery and medical orders at a variety of stores.Builds a strong working relationship with the employees of the stores often shopped.Communicated with customers via their prefered method of communication, either via messages or phones calls when an issue or limited supply arose in their grocery order.Provided potential replacement items/recommendations when their original item is sold out or in poor condition.Complete both in-store shop-only orders and partnered with store employees to provide curbside pickup of groceries at the store, and delivered customers orders to their location if prefered.Maintain a 5 star rating at all times.

Raleigh-Durham, North Carolina Area

Consults in the use and implementation of technology for the business.Advises in the use of Social Media and online marketing methods.

Provide outstanding community support to thousands of gamers via Discord and in game.Investigate reports of cheating or vulgar behavior.

Morrisville, North Carolina

Supported inbound web ticket and live chat customer support representative for Ubisoft Customer Support.Addressed Ubisoft customer concerns relating to Uplay and other account issues.Account reclamation due to forgotten account information and account theft.

Greenville, North Carolina Area

Local food delivery service similar to Postmates or Uber Eats.Picked up and delivered customers orders from local and national restaurants in a quick and timely manner.

Raleigh-Durham, North Carolina Area

Provided IOS mobile repair services at the customer's location. i.e. home, office, or other location.

Animal Kingdom, Orlando, Florida

Participated in the Disney College Program as a Custodian at Animal Kingdom.Cleaned and maintained guest and cast member areas of the park before, during, and after park operating hours.Provided guests with information about the park and other nearby attractions.

Raleigh-Durham, North Carolina Area

Chauffeured passengers to their final destinations.Offered superb customer service with extra offerings,

Raleigh, Nc

Operated the computer and computer accessories section of the North Carolina State University Main Campus Store.Educated and sold computer and computer accessories to students, parents, and university employees.

Durham, Nc

Maintained a multimillion dollar inventory.Utilized SAP system for inventory.Maintained multiple databases for inventory purposes.Received and shipped freight and standard packages daily.Directed incoming calls to their correct department.Delivered customers their purchases from storage to the sales floor.Managed back of house computer equipment. Educated new hires in inventory processes during new hire training.Assisted store management as needed.Educated potential customers about Apple products.Sold and set-up Apple products to new customers.Lead overnight planogram changes.Assisted in new product release events.

Durham, Nc

Educated potential customers about Apple products.Sold and set-up Apple products to new customers.Lead overnight planogram changes.

Epcot, Orlando, Florida

Participated in the Disney College Program as a Custodian for the Future World section of EPCOT.Cleaned and maintained guest and cast member areas of the park before, during, and after park operating hours.Provided guests with information about the park and other nearby attractions.

Greenville, North Carolina

Operated the fuel station single-handedly during 3rd shift.Received inventory from venders throughout late night operating hours.Stocked and cleaned the store between guest interactions.

Raleigh, North Carolina

Rang out customers with their orders.Assisted customers with the introduction of self check-out machines.

Raleigh, North Carolina

Managed and maintained both electronic and physical files for financed mortgages.Supported internal computers with new setup and continued maintenance.

Front-End Web Developer Certification, Front-End Web Development

59 Credits Toward A B.S., Computer Science

Education record

Activities and Societies: Sophomore Student Government Treasurer, Library Assistant