Working with the Infrastructure and Sustainability Roadmap team developing their SharePoint 2013 intranet site. The role would best be described as a "Technical Business Analyst". Tasks include requirements elicitation, business consultation and solution development focusing on a large SharePoint 2013 site. Key focus has been placed in document management of large document libraries, client side customisation (JSOM) and automation of business process through Nintex/SharePoint Workflows.

Maintained department Website and intranet, working on both SharePoint 2010 & 2013

I managed the data migration from SharePoint 2007 to SharePoint 2013, a major part of this project was the analysis of business process, how it was managed within the company intranet and how to best implement change that will allowed the company to take advantage of the 2013 features.

The core focus of my role was to help build and manage the company website, intranet (SharePoint) and related technologies. On a day to day basis I helped to support and maintain Martin Currie's digital presence across all channels, ensuring they were kept up to date and met the appropriate standards as well as providing ongoing digital consultancy and support to marketing.Working in the Marketing Department, the core element of the role was built around the management of 4 corporate sites and multiple mirco-sites built on the .Net content management system Ektron. I personally built the Graduate Recruitment site. I also produced monthly analytics reports, created and monitored digital campaigns and managed email marketing campaigns through Microsoft Dynamics and Salesfusion.In preparation for the annual launch of the companies flagship charity event I also set up the e-commerce registration system.I was also tasked with managing the SharePoint site for the Marketing Department. Working to the digital strategy provided, I researched the department requirements and presented long term solutions that fell in line with the "terms of reference" provided by the Head of Digital. In addition to this I delivered several projects that involved requirements elicitation, planning, stakeholder management, implementation of workflows using SharePoint Designer,testing of products and training staff.

Much of my work was focused in web development and digital marketing. I managed multiple projects and worked in conjunction with design and media agencies. I was contracted by Glasgow City Council as a trainer: providing sales, marketing, business process development and technology development.During this time I also continued to develop my own software concepts and have continued to work on several enterprise ideas.

Working as a part time lecturer in computing I taught a variety of classes to HNC and HND students. These ranged from website development to software engineering and application development.

YRock Enterprise was developed as an opportunity that arose through YRock Limited. We realised that there was a demand for social enterprises to engage with the local community, create a meaningful impact and work within a revenue generating business model.We ran a variety of publicly funded projects and researched the market heavily in order to gauge the potential avenues for the business to generate sustainable revenue.My responsibilities as Company Director included business process improvement, market research, multiple stakeholder management (across public, private and third sector organisations as well as several academic institutions), raising of finance, project management and strategic directions.At the time of operating social enterprise was very new to Scotland, as a small business we found it hard to compete with the larger companies who already had government contracts in place. The business did not have the funds to develop a competitive model and after 2 years assessed we could not continue to justify operating the business. Sometimes you have to know when to move on, and this was one of the most important learning decisions for me with this business.

While running YRock I always maintained a strong relationship with local Universities and students, I believed it was important to provide meaningful work experience that helped increase the employability of young people.I was invited to lecture part-time as I had built up a positive reputation with my business and had was already well known in the department.The seminar classes of events management students were for two modules: Practical Events Management, and Innovation and Design in the Cultural IndustriesTopics include event design, branding, marketing, risk management, volunteer strategies, logistics, project management, roles and responsibilities.During the summer of 2012 I also ran a project with 5 of the students the built on the lecture material and focused on running a branded campaign with 5 events that was promoted using web, social media and other digital marketing techniques.

I started YRock after graduating at the age of 21. As a business start-up I was able to raise over £100k in business development support within the first 3 years of trading. Both myself and the company won a variety of enterprise awards in recognition for our innovation and development of the business model.Managing teams on multiple projects for private and public sector contracts was one of my main responsibilities. Building the business operations and using technology to do so was a driving force behind my strategy, I implemented remote servers, a collaborative wiki for the staff to share information and developed a communications strategy that had a digital focus. The company utilised open source content management systems (Joomla, Word Press) in order to maintain our web presence and manage our projects, we also developed the requirements specification and system design for our own bespoke system that integrated business operations with social media, promotion and e-commerce solutions. Marketing was a key part of our business strategy and we used multiple channels to do so. This included web, social media, radio, tv and print. Our analytics focused on social media based on our target market and I developed processes and reports to provide information to various members of the team.During our time trading the company ran over 400 events in venues across the UK, delivered over 10 projects within the public and private sector, developed three strong sub-brands and had 10+ employees with multiple contracts and over 20 volunteers working under my management.

My role as a retail salesman was to sell contract and prepay mobile phone services to customers in a busy city centre shop. The company provided 7 days excellent sales training, I achieved excellent results during staff training as well as achieving 90%+ during in store mystery shop.Working at O2 developed many skills and in particular it enhanced my people skills, working with a wide variety of customers I learned the importance of delivering consistent customer satisfaction and was able to handle the customer issues just as easily as the sales.I pride myself on my ability to meet my targets and feel that my sales skills have only improved since I left the company.