• Executed 12-15 daily margin calls with counterparties to safeguard against credit risk and market volatility• Spearhead improvements to price dispute resolution process for daily margin calls, resulting in improved customer satisfaction and estimated time savings of 40 manual labor hours per year• Supervised Fannie Mae's FICC treasury and MBS margin account balances at DTCC, confirming daily exposure and reconciling coupon payments• Monitored Fannie Mae's Majors line, publishing approximately 25 monthly Major pools with lenders alongside whole loan trading desk• Developed actionable recommendations for streamlining career development among new hires as part of a capstone project, placing first among all groups and presenting out to panel of C-suite executives• Sustained vendor relationship with Blackrock Solutions, including check-ins and enhancement priority lists• Oversaw data integrity and counterparty maintenance tasks including onboarding a dozen accounts monthly, reviewing roughly 100 monthly issued pools, and pooling Community Reinvestment Act (CRA) initiatives• Facilitated use of operational risk tools for over 100 margin calls and dozens of account modifications monthly to identify, assess, and mitigate key operational risks

• Streamlined load matching process to reduce time spent on task by 30%• Organized load board to assure over 300 loads per week reached target audience• Secured over 99% accuracy in posting to help minimize redundancy in customer contact

• Spearhead end-to-end process to formalize late-claim exception requests from mortgage servicers, saving 120 manual labor hours per year• Organized daily meetings with diverse teams to develop system prototype that was consistent, repeatable, and reportable• Presented project vision and prototype to Expense Reimbursement organization, totaling 60 people

• Conducted bank reconciliations on over 200 accounts to ensure accurate financial records• Processed payables totaling $1.2 million per month to ensure clients received payments on time• Secured 100% accuracy in journal entries to support efficient close processes