Senior Facilities Manager with CBRE on the T-Mobile account supporting all the corporate-owned T-Mobile retail facilities across the United States (3400+ T-Mobile stores). I am also responsible for CMMS operations across the account.Implementing work order management best practices that impact warranty helped the client save $800k in the first 12 weeks of being aligned with HVAC operations in 2023.Created an internal intake process that improved tracking and prioritizing requests from both my team and the client.Planned facility improvements with work order priorities to maintain optimal operations.Directed implementation of goals, policies, procedures, and work standards for program success.Hired and onboarded team members to meet immediate and expected demand.Managed the PM module across all trades.Carried out weekly EMS audits and provided solutions to the client.Identified areas of deficiency and performed root-cause analysis to solve problems.Ran weekly vendor relationship calls.Managed a team of 25 facilities managers and coordinators.Developed emergency response plans in case of natural disasters or other unexpected events.

HVAC/R manager directly responsible for 32 Walmart locations in the Washington area. Helped Support the Alaska,Hawaii and West Coast states.Analyzed building control and HVAC/R system performance and recommended improvements.Responded to Walmart building emergencies and managed repairs.Interviewed, hired and trained qualified maintenance employees.Helped the account improve from 59% to 100% aged work order completion.Carried out in person refrigeration and HVAC training.Evaluated facility operations and personnel for safety and health regulations compliance.Led Weekly team and client meetings. Investigated problems and determined appropriate remedies.Supervised staff of six direct reports in day-to-day activities.Coached providers and helped with onboarding new providers. Helped source critical refrigeration parts for the account and put together the summer-ready program. Set up and ran the Walmart account yammer page, providing coaching and support to the team.

Worked on the Walmart account as a Mobile commercial HVAC and Refrigeration Engineer. I was responsible for twelve Walmart stores and I carried out troubleshooting, maintenance and repair work on the following equipment:Rack Refrigeration SystemsSelf contained Refrigeration SystemsHVAC systemsVentilation/Extract fans. AHU'sHighest performing refrigeration engineer in 2020 and 2021.Promoted to AOM in September 2022

Worked in the commercial HVAC and Refrigeration industry. Carried out Troubleshooting,maintenance and installation on all HVAC equipment, Refrigeration Equipment and hot side of restaurant equipment. Worked on the following equipment:Walk in coolersWalk in freezersIce makersHVAC systems Reach in Coolers and freezersswamp coolers Commercial FryersCommercial Toasters Commercial Ovens Shakes machines. Rack systemsCarried out limited amount of residential work during my time at Northsound

A Mobile HVAC Engineer in the central London area, Carrying out maintenance, troubleshooting and repair works on all HVAC equipment. Moved in to the on call rotation and a senior Tech after 6 months. Worked on the following equipment:Ductless Split systemsVRV SystemsVRF Systems Boilers Cooking towers (With chemical treatment certification)Chillers.Self contained systems

I was employed as a Air-conditioning apprentice. I carried out regular maintenance on several disaster recover buildings in the London area. I carried out air conditioning and generalbuilding maintenance whilst completing my apprenticeship and NVQ qualification.Worked on the following equipment while completing my apprenticeship: Ductless Split systemsVRV SystemsVRF Systems Boilers Cooking towers (With chemical treatment certification)Chillers.